Back

Chapman Ford

Scottsdale, AZ

4.7
622 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
Contact Dealership

3950 N 89th St.

Scottsdale, AZ

85251

Directions

By Type

Showing 622 reviews

July 10, 2018

Excellent Matt Gerber, my service advisor, could have not been more helpful. He was very professional and knowledgeable. The work was completed on time and at t More

by Frigp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerber
Jul 11, 2018 -

Chapman Ford responded

Frigp, Thanks for your kind comments. We are happy to have had the chance to serve you. Bob Rose, Service Director

July 09, 2018

Brouwers Red Lariat A great experience buying this new car. Very good very helpful sales rep and true to online price and honored my private cash offer from Ford. Gav More

by Brouwersr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dicristofano, Candice Garcia, David Bright, Chapman Auto Marketing, Johnny Martinez
Jul 09, 2018 -

Chapman Ford responded

Hi Brouwersr, Congratulations on your new vehicle, we appreciate your comments and business. We are so pleased you enjoyed our transparent way of doing business. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

July 09, 2018

New Purchase From beginning to end this was the best car buying experience I have ever had. Matthew gave the information I needed without being pushy. Will defini More

by Anotheruncut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Burgess
Jul 10, 2018 -

Chapman Ford responded

Thank you for your kind words for Matthew, we completely agree, Matthew is a complete asset to our company. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

July 05, 2018

Highly recomend💛 Rosie Williams makes me feel like Iv known her my entire life.....only one who I’d ever bring my ford beast to💛be back for my 60’000 soon than More

by Papas truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Williams
Jul 05, 2018 -

Chapman Ford responded

Papas Truck, thanks for your great comments! Rosi is truly a valued Team Member! Bob Rose, Service Director

July 05, 2018

Quick and straight forward. New service center is world class. Scott was able to get Truck in and out faster than expected with no surprises. The customer lounge is nice, but i More

by JJA F150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosi Williams, Scott
Jul 05, 2018 -

Chapman Ford responded

JJA F150, Thanks for your encouraging words, we really appreciate your patronage. I have notified out IT department of the outage. Bob Rose, Service Director

July 05, 2018

Good experience Everyone was very helpful. The car I purchased was delivered clean and well maintained. Thank you to the staff and my salesperson Jeremy; he's reall More

by Buick owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy in Finance. , Juan Salazar, Jeremy Baker
Jul 09, 2018 -

Chapman Ford responded

Hi Buick owner, Congratulations on your new vehicle. Jeremy, Wendy and the team so appreciate your AMAZING review. Welcome to the Chapman family, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

July 03, 2018

1st service at this dealership Repaired a bad window regulator. Service was quick and everyone was friendly. The facility is new and easily accessed. Will go there again for future More

by CurtG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Mead
Jul 03, 2018 -

Chapman Ford responded

CurtG, thanks for the good review. We appreciate you choosing Chapman Ford. Bob Rose, Service Director

July 02, 2018

Easy Sale! Morgan was great - we coordinated mostly via email and text and he was able to find the car we wanted at another dealership and have delivered for us. More

by SalK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Grandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Chapman Ford responded

Hi SalK Congratulations on your new Explorer! Morgan is a rockstar for sure, we are so glad you had a great experience. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

July 01, 2018

Cody Pratt and his Performance Technicians did an excellent job on an install on my Ford F-150 FX4. Quick, Efficient, Quality Work and very professional! I will More

by Bigboregndgnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Pratt
Jul 02, 2018 -

Chapman Ford responded

Bigboregndgnr, Thanks for your business. It was our pleasure to serve you and we look forward to seeing you again. Bob Rose, Service Director

June 30, 2018

great service! Matthew was extremely helpful and worked with us the entire day to get me the car I wanted for the price that would work financially. He came over to More

by camgord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bourgess, Lisa (can’t rememebr last name)
Jul 03, 2018 -

Chapman Ford responded

Hi camgord, Congratulations on your new vehicle. Matthew is one of the BEST sales associates we have, very knowledgeable and he truly cares about his clients! Happy & safe 4th of July to you! Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

...
29
...