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Chapman Ford

Scottsdale, AZ

4.7
616 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 616 reviews

July 13, 2018

Very professional and easy sales process Awesome experience! Our salesman was knowledgeable, honest and fair! Would definitely recommend this dealership to anyone looking to buy a new or use More

by Carlak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dedrick, Dedrick Fisher
Jul 16, 2018 -

Chapman Ford responded

Carlak, Thank you for the review on Dedrick! We are lucky to have him! Welcome to the Chapman family. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

July 12, 2018

Great buying experience With the extensive help from Matthew and Johnny I was able to get into a SWEET 2017 Jeep Grand Cherokee Summit! From the moment I walked in I was take More

by Breen Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Burgess, Johnny Martinez
Jul 13, 2018 -

Chapman Ford responded

Breen Jeep, We really appreciate your positive feedback, it means a lot to us. I’m glad to hear you are enjoying your Jeep Grand Cherokee. Great choice!! Please feel free to reach out to me directly if you ever need assistance. Have a great day! Andre Burchette, GSM

July 12, 2018

Wowed by service and attitude I called my usual dealership but could not even get a live body at 3 pm. When I didn’t get a return call (still haven’t 2 days later) I called Chapma More

by Ljn11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candace Garcia
Jul 12, 2018 -

Chapman Ford responded

Ljn11, It’s our pleasure to be there when you need us. We appreciate your business and thanks for choosing Chapman. Bob Rose, Service Director

July 11, 2018

Service at Heidi's department. Heidi scheduled me quickly and the work was performed quickly. I have had my vehicle serviced with her department before and will continue to do it More

by tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Jul 11, 2018 -

Chapman Ford responded

Tommy, we thank you for taking time to let others know of Heidi’s superior performance! Bob Rose, Service Director

July 10, 2018

Excellent Matt Gerber, my service advisor, could have not been more helpful. He was very professional and knowledgeable. The work was completed on time and at t More

by Frigp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerber
Jul 11, 2018 -

Chapman Ford responded

Frigp, Thanks for your kind comments. We are happy to have had the chance to serve you. Bob Rose, Service Director

July 09, 2018

Brouwers Red Lariat A great experience buying this new car. Very good very helpful sales rep and true to online price and honored my private cash offer from Ford. Gav More

by Brouwersr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dicristofano, Candice Garcia, David Bright, Chapman Auto Marketing, Johnny Martinez
Jul 09, 2018 -

Chapman Ford responded

Hi Brouwersr, Congratulations on your new vehicle, we appreciate your comments and business. We are so pleased you enjoyed our transparent way of doing business. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

July 09, 2018

New Purchase From beginning to end this was the best car buying experience I have ever had. Matthew gave the information I needed without being pushy. Will defini More

by Anotheruncut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Burgess
Jul 10, 2018 -

Chapman Ford responded

Thank you for your kind words for Matthew, we completely agree, Matthew is a complete asset to our company. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

July 05, 2018

Highly recomend💛 Rosie Williams makes me feel like Iv known her my entire life.....only one who I’d ever bring my ford beast to💛be back for my 60’000 soon than More

by Papas truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Williams
Jul 05, 2018 -

Chapman Ford responded

Papas Truck, thanks for your great comments! Rosi is truly a valued Team Member! Bob Rose, Service Director

July 05, 2018

Quick and straight forward. New service center is world class. Scott was able to get Truck in and out faster than expected with no surprises. The customer lounge is nice, but i More

by JJA F150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosi Williams, Scott
Jul 05, 2018 -

Chapman Ford responded

JJA F150, Thanks for your encouraging words, we really appreciate your patronage. I have notified out IT department of the outage. Bob Rose, Service Director

July 05, 2018

Good experience Everyone was very helpful. The car I purchased was delivered clean and well maintained. Thank you to the staff and my salesperson Jeremy; he's reall More

by Buick owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy in Finance. , Juan Salazar, Jeremy Baker
Jul 09, 2018 -

Chapman Ford responded

Hi Buick owner, Congratulations on your new vehicle. Jeremy, Wendy and the team so appreciate your AMAZING review. Welcome to the Chapman family, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

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