Chapman Ford

No high pressure sales While truck shopping, I left the dealership and returned 3 times before I purchased. I was not stalked by desperate salesmen and they did not hold ont While truck shopping, I left the dealership and returned 3 times before I purchased. I was not stalked by desperate salesmen and they did not hold onto my car keys in an attempt to keep me leaving. I was treated well and fairly and appreciate it very much. Thanks to Ben Swartz for an excellent experience! More

Wendy Acuna No hassle type of deal. Wendy was great. My deal was quick and easy with no remorse. I called, made the deal, e mailed my credit app and picked my No hassle type of deal. Wendy was great. My deal was quick and easy with no remorse. I called, made the deal, e mailed my credit app and picked my new truck in 4 hrs. More

Customer Trust In my haste to get out the door I inadvertently left behind my Chapman Quick Lane service offer for a reduced price oil change and service. When I men In my haste to get out the door I inadvertently left behind my Chapman Quick Lane service offer for a reduced price oil change and service. When I mentioned I left this behind both Kaylee and the service manager simply said,”don’t worry about it. We will take your word and honor it.” I don’t care that I could drive 20 minutes less to a closer Ford dealership for service- Chapman will always have my business with customer service and trust like that. More

Wonderful Experience Dedrick was very professional and courteous. He was able to answer all of our questions with no hesitation. Truly an outstanding salesman!! I would r Dedrick was very professional and courteous. He was able to answer all of our questions with no hesitation. Truly an outstanding salesman!! I would recommend and do business with him again. More

Very good experience. Felix was very informative about the features of the car. He was very conscientious in finding answers for questions. He was very professional and cou Felix was very informative about the features of the car. He was very conscientious in finding answers for questions. He was very professional and courteous. More

Excellent experience No pressure and exceptional service. Obtained a very satisfactory price . Not anything more can he said. I would recommend and do business again. Our No pressure and exceptional service. Obtained a very satisfactory price . Not anything more can he said. I would recommend and do business again. Our salesman was Jeremy Baker and I give him 2 thumbs up! More

Chapman keeps exceeding expectations! You need Ricardo Cabrales in your life! He is a ray of sunshine and breath of fresh air when going to the car buying process. Truly an outstanding sa You need Ricardo Cabrales in your life! He is a ray of sunshine and breath of fresh air when going to the car buying process. Truly an outstanding salesman!! The management team Scott and Bryan are top notch!! More

Complex made easy We needed an oil change...and a head gasket and a retint of our windows. A free rental made the 5 day process easy and painless We needed an oil change...and a head gasket and a retint of our windows. A free rental made the 5 day process easy and painless More

Both John in sales and Johnny the manager were top notch Wonderful experience. I generally hate car buying, but this experience was five star. I generally hate the car buying experience but this dealership a Wonderful experience. I generally hate car buying, but this experience was five star. I generally hate the car buying experience but this dealership and their staff were all five star from sales down to finance. More

Southern Hospitality at its BEST! This was the best car buying experience I've had. I admit I was a bit apprehensive coming in, But, southern charm warmed me up. Dedrick made it feel This was the best car buying experience I've had. I admit I was a bit apprehensive coming in, But, southern charm warmed me up. Dedrick made it feel like a cool glass of sweet tea on a hot day. He definitely has the gift of gab that keeps you laughing. I know getting the sale makes a salesman's day, but he didn't make it feel that way. I was "Stick a fork in it" done with Fords, but Chef DD gave me that "full as a tick on a bloodhound" feeling you get after one of those meals your grandma cooks that makes you want to "slap ya momma," Thank you for giving me a taste of that southern hospitality I don't encounter much here, oh and my C-MAX...... with my new wheels, it is definitely time to "Laissez les bon temp rouler." And its pronounced (LESS-say lay bawn tawn roo-LAY), and means; "LET THE GOOD TIMES ROLL." One last thing...... Thanx for keeping me from driving Ole Blue to the border and setting it on fire.... you know I'm kidding right....just saying. Thanx for everything...... referrals coming atcha! More