Chapman Ford

My wife and I have bought many new Fords in our life and more so recently. I'm here to tell you we have never had such a great experience as we have dealing Kelly Coopper. Our transaction is almost final, more so recently. I'm here to tell you we have never had such a great experience as we have dealing Kelly Coopper. Our transaction is almost final, and she has walked us all the way through waiting for an ordered Bronco Sport. She took the frustration of car buying away and got to business. Thank you, lady, for all you have done. You are a pleasure! More

I live in Las Vegas Nevada. I purchase 2021 Ford F250 4x4 XLT. At First the sales Person was great. Sent picture I ask for. Answered all my question. Put money down to hold. My I purchase 2021 Ford F250 4x4 XLT. At First the sales Person was great. Sent picture I ask for. Answered all my question. Put money down to hold. My Wife and I flew in and drove back to Las Vegas. Yes I signed used care agreement ( bought as is.) They Check all the box like we did a walk around with that paper. We did not. My Suggestion to You. Do One. The next day drivers side back bumper area had a dent. Between Bumper and truck. They said they did not know about it. I look at picture they sent Dec 3 2024 and focased on that side of the turck it was there. Emailed them of the issue. They said your ( bought as is. ) Dec 7 2024. Windshield jet don't spray. I Diagnose. Needs two Jet spray nozzles and ask if they would send to me. I thought they would. Rejected. Left message for used car manager. No Replay. I guess what Iam trying to say. Test everything. Double check. Take the ( Buy as is sheet ) and walk the vhicle twice with your wife are a friend. They are only your friend until you sign and gone. Oh Yeah. They did say welcome to the Chapman Ford Family. Hummm. I rated my sales person on Honesty. When the truck had a 128 inspection I believe???? Someone New?? More

We recently purchased a 2025 Ford Mustang GT at Chapman Ford in Scottsdale, Arizona. Everyone we crossed paths with were professional, yet made us feel like family. Chelsea was waiting for us, as we had Ford in Scottsdale, Arizona. Everyone we crossed paths with were professional, yet made us feel like family. Chelsea was waiting for us, as we had called in. After explaining what we were looking for, she introduced us to Mike Brill. Between the two we were able to quickly execute our wishes, where we were all happy. We highly recommend Mike Brill and the entire team at Chapman Ford in Scottsdale! More

Charged 205 for diagnosis, then ask for $450 more to continue diagnosis. Classic bait and switch. continue diagnosis. Classic bait and switch. More

Christian has proven to be an Outstanding salesman, he was very professional. He listened to our concerns and answered all of our questions. was very professional. He listened to our concerns and answered all of our questions. More

Chapman ford has always been good to us! Christian was great to work with during the sales process. He is super easy to talk to! Thanks again for a great product at a great price! We will be Christian was great to work with during the sales process. He is super easy to talk to! Thanks again for a great product at a great price! We will be back! More

Great deal good deal why fifteen words i don't have time for fifteen words for fifteen words More

Late yesterday afternoon, it was my pleasure and good luck to meet Service Advisor, Richard P... I had a rear inside sensor-controlled light that would not turn off. As a walk-in customer, Richard took luck to meet Service Advisor, Richard P... I had a rear inside sensor-controlled light that would not turn off. As a walk-in customer, Richard took the time to solve and fix my problem. The acid from an old battery had leaked and shorted the battery cable effecting the sensor... Problem solved! It is nice to see there are a few "old school" individuals, who will make time to attend to an immediate problem. A light that remains on all night would have most likely result in a dead battery! Thank you Richard! Your efforts, "above & beyond" the call of duty are greatly appreciated! Have a wonderful Holiday Season! Warmest Regards, Stephen W. More

Christian is personable and great with communication! He was super respectful of my time and needs of my little one. He assured me it was no issue to bring my baby girl for test drives because we needed He was super respectful of my time and needs of my little one. He assured me it was no issue to bring my baby girl for test drives because we needed to ensure the car seat would fit. I definitely plan on reaching out to him for any future purchases! More

Christian was an absolute pleasure to work with! Already had the car out ready for me to test drive before I even got there, was straight to the point and didn’t feel like I was pressured at all to Already had the car out ready for me to test drive before I even got there, was straight to the point and didn’t feel like I was pressured at all to buy. Awesome guy and a great dealership that was very accommodating! I’ll certainly buy here next time More