Chapman Ford Northeast Philadelphia - Service Center

not complete job did not rotate my tires said they could not find my wheel lock key it was right where i said it was,did not check or fill my fluid did not rotate my tires said they could not find my wheel lock key it was right where i said it was,did not check or fill my fluid More

Cooling System Repair I received a quality car service at an affordable price. The service advisor arranged Lyft service. Both vehicles were clean and the drivers were I received a quality car service at an affordable price. The service advisor arranged Lyft service. Both vehicles were clean and the drivers were courteous and arrived in a timely manner. More

no call backs worst service kept car for two days no call back had to take it to another dealer sorry i bought this car here never return phonr calls worst service kept car for two days no call back had to take it to another dealer sorry i bought this car here never return phonr calls More

Very polite, quick Service car was clean and in great shape when I picked it up. I will continue to service my car here and refer people to Mike Moyer when they are looking to buy. 5stars shape when I picked it up. I will continue to service my car here and refer people to Mike Moyer when they are looking to buy. 5stars More

Great service great service writers and Steve Kelly is a excellent mechanic will always have my service work done at this shop thanks for a great job excellent mechanic will always have my service work done at this shop thanks for a great job More

The service I receive at Chapman is always great! Most recently I had my back up camera replaced. Luckily I have an incredible extended warranty from when I bought my used Edge and it was fully covered. recently I had my back up camera replaced. Luckily I have an incredible extended warranty from when I bought my used Edge and it was fully covered. More

Very efficient oil change service My oil change service last week was very fast. Bob recommended the 5,000 mile service and is was completed in less than an hour Bob made additiona My oil change service last week was very fast. Bob recommended the 5,000 mile service and is was completed in less than an hour Bob made additional recommendations for my next visit on two matters which could be deferred More

Good customer service My service rep (Logan) was very polite and made sure that I was comfortable while I was waiting for my car. I did have to wait about 2 hours for an o My service rep (Logan) was very polite and made sure that I was comfortable while I was waiting for my car. I did have to wait about 2 hours for an oil change but the time went pretty fast. More

Outstanding Very good experience this time cmpared to last year. It appears you have made some changes there and hopefully iit will continue. Thank you Much Very good experience this time cmpared to last year. It appears you have made some changes there and hopefully iit will continue. Thank you Much More

Quick and Easy Took in my Escape for a recall notice. Made an appointment, was in and out within an hour. Bob was great. Thanks. Highly recommend Chapman Took in my Escape for a recall notice. Made an appointment, was in and out within an hour. Bob was great. Thanks. Highly recommend Chapman More