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Chapman Ford Northeast Philadelphia - Service Center

Philadelphia, PA

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376 Reviews

376 Reviews of Chapman Ford Northeast Philadelphia - Service Center

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May 09, 2019

Oil Change Fast and speedy service this visit I can't believe how fast I was out this visit thanks Bob Keisler for getting me out in under and hour. More

by ANDRE.MITCHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon!

May 06, 2019

Great work speedy quick friendly customer service, walked in to get my oil change and car got out right on the lift within 5 min. Wait time was short and was in and out to e More

by j0nathanreyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words, Jonathan! We truly appreciate it and look forward to your next visit!

May 06, 2019

Excellent My Jetta 2011 is in good condition 8 years later because I have excellent service all these years. If I ever need a new car it will be WV & I will bu More

by IDOLGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James in Service
May 07, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We look forward to your next visit!

May 02, 2019

Easy appointment, quick professional service Easy to make an appointment, follow up confirmation of appointment day of, prompt intake and completion of service request. Highly attentive to servi More

by Renaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milnick & Volkswagen service team
May 02, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words, Renaldo! We truly appreciate it and hope to see you again soon!

May 02, 2019

process ran smoothly The staff was helpful and friendly. Everything was taken care of efficiently. I was continually informed of the schedule. Tom was especially infor More

by blhbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McGregor
May 02, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon!

May 01, 2019

The best service Mostly I deal with service department now Cory is one of your best , then comes Gary on the rise of becoming one of the best , I feel that I owe tho More

by aylastar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raleigh Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan , Cory , Gary field
May 01, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and look forward to your next visit!

May 01, 2019

Quick turnaround I dropped my car off for the recall issued for the gas tank and to get a 10 point inspection the night before my appointment. I received a call an 1. More

by roz1121
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Reeve
May 01, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon!

April 30, 2019

Great A great, professional, courteous service. Performed in a reasonably short period of time. Would recommend it highly. Will be back. Five out of fi More

by GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and look forward to your next visit!

April 29, 2019

Preowned and first service Purchase experience was great took my car in for first service a few days ago, Jeremy Reeve got me right in, service was done quickly very happy with More

by chrishorvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alena Grassifulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Reeve, Phil Agricoli, Ashley Miller
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 29, 2019

Service Has taken care of my vehicles for the past 15 yrs. Would not take it anywhere else. Scott has been my go to guy for all these years and is well apprec More

by BORIBORG215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Jim
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you! We truly appreciate it and look forward to your next visit!

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