Chapman Ford Northeast Philadelphia - Service Center

Warranty Fast and friendly service, Joseph was great with walking me through the warranty process. Did not wait long from the time I arrived until the car was Fast and friendly service, Joseph was great with walking me through the warranty process. Did not wait long from the time I arrived until the car was fixed. More

Excellent Service My service manager was very friendly, helpful and courteous. My car was done in the time that Bob said it would be. The waiting area is clean and c My service manager was very friendly, helpful and courteous. My car was done in the time that Bob said it would be. The waiting area is clean and comfortable. More

My Experirnce My experience with Chapman Ford was outstanding. Everyone was very helpful and friendly from me dropping off my car to the completion of my service . My experience with Chapman Ford was outstanding. Everyone was very helpful and friendly from me dropping off my car to the completion of my service . More

Tune-up The VW team provided excellent and superior service for all of my repair needs. They took the fear out of auto repair on how my vehicle works and wha The VW team provided excellent and superior service for all of my repair needs. They took the fear out of auto repair on how my vehicle works and what my vehicle needs to run smoothly. The VW team provided fast and reliable service. More

Great customer service. I look forward to my visits to my dealer,whether it's to purchase or maintain my vehicle. The customer service is exemplary.great Job. I have develope I look forward to my visits to my dealer,whether it's to purchase or maintain my vehicle. The customer service is exemplary.great Job. I have developed a relationship with the staff here and look forward to maintaining and building that relationship.. More

Recall Warranty service No hassle service on recalled airbag. Pleasant staff. Replaced airbag that had been recalled without any evidence that the work had been done, so work No hassle service on recalled airbag. Pleasant staff. Replaced airbag that had been recalled without any evidence that the work had been done, so work was clean and neat. More

in & out in 45 minutes I had a 8AM appointment and they had my truck on the lift at 8:05 AM They had my truck finish at 8:45AM good fast service I had a 8AM appointment and they had my truck on the lift at 8:05 AM They had my truck finish at 8:45AM good fast service More

Oil Change Jim was great as he set the appropriate expectations for me. Ex. Wait time etc. He's a real asset to your company. Well done! Jim was great as he set the appropriate expectations for me. Ex. Wait time etc. He's a real asset to your company. Well done! More

Brought my car in brakes were failing Tom the service manager took me rating told him what was happening told me what he thought it was got into Rent-A-Car and got me home At the car to Tom the service manager took me rating told him what was happening told me what he thought it was got into Rent-A-Car and got me home At the car today so I was done More

great service My 2010 beetle volkswagon needed a new front headlight. We stopped by and he arranged to have it taken care of immediately...little wait time and at My 2010 beetle volkswagon needed a new front headlight. We stopped by and he arranged to have it taken care of immediately...little wait time and at a reasonable price. thank you! Great service as usual. Everyone is attentive to you needs and goes out of their way to respond to your needs. More