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Chapman Ford Northeast Philadelphia - Service Center

Philadelphia, PA

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376 Reviews

376 Reviews of Chapman Ford Northeast Philadelphia - Service Center

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July 20, 2019

Professional Service Great Service. Always do what I ask. Long time customer. 5 Cars in Family. Keep up the Great Service. I stick with one Mechanic who never let me down More

by joed107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kelly
Jul 22, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 19, 2019

Service review As a long term customer I’ve never had an issue that wasn’t resolved to my complete satisfaction. I’ve had multiple cars as the same time for most of More

by theevermans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McGregor
Jul 22, 2019 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

July 17, 2019

Great place They were great aside from a kinda long wait they were very good kept me updated on progress of work comfortable waiting area & kind people! More

by Dee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Melnick
Jul 18, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 16, 2019

Service Review They contacted me about my regular service for my vehicle. I set up an appointment via text. And I had a recall on my vehicle and they took care of th More

by smallwood611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Fields, Sherry Yancy, Thomas
Jul 16, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 15, 2019

Fast greeting, personal service, no kiosk to check in Other dealerships i have been to for service require you to park your vehicle, walk inside and wait for someone to say "who's next?" Or, you need to u More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
Jul 15, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 13, 2019

You did it; it was awesome.Thanks pleasant experience, and a pleasure to deal with. Chapman took the car, did what they and to, and returned it in a timely manner. Thank you More

by STEYNE007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

July 10, 2019

Great service! Joe is always helpful and willing to go the extra mile to get your vehicle done. I won't take any of my vehicles any where else! Always Great service! More

by david_werley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
Jul 10, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 09, 2019

GREAT! Jim helped me out better than I could have expected. I arrived for a standard inspection. Everything went great I got a special deal for a promotion they were running, and even an oil change for my first More

by tug47649
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Melnick
Jul 10, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 08, 2019

Great Job Joe handled my request for service to my air conditioning unit in a prompt and efficient manner and was a pleasure to deal with through every step of More

by JMDOYLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Roletter
Jul 08, 2019 -

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with Joe here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

July 08, 2019

Great fast no problems Awesome always helpful never have a issue great prices friendly staff my husband and I have purchased 3 cars from this location in the past 10 years a More

by mageeiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

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