Chapman Ford Northeast Philadelphia - Service Center

Walk in Walk out! Needed a oil change, so greatful that I didn't have to make an appointment. I enjoy no scheduling for oil changes just walk in Walk out! Needed a oil change, so greatful that I didn't have to make an appointment. I enjoy no scheduling for oil changes just walk in Walk out! More

Great Job Every one is great here service and mechanics they always do a great job on my car and gives ma a loner when I need it thanks for the good work Every one is great here service and mechanics they always do a great job on my car and gives ma a loner when I need it thanks for the good work More

Very friendly. Pleasant and efficient service. Was met at the door by service rep. Was very nice. Witnessed other service techs taking care of other customers as wel Pleasant and efficient service. Was met at the door by service rep. Was very nice. Witnessed other service techs taking care of other customers as well. Very friendly and helpful More

The complete job was excellent but they need to work on thei r communication. Taking time out of my day to make multiple phone calls within a three day. Never receiving a call back and we were numerous messages r communication. Taking time out of my day to make multiple phone calls within a three day. Never receiving a call back and we were numerous messages for a callback is completely frustrating. The end result of my body work was excellent they did a great job in handling my insurance claim I am very satisfied with the work that they did. But they need to work on their communication. More

Car service Work was done in a timely and professional manner. Team made very good suggestions for my SUV. What my vehicle needed to done now and what could wait Work was done in a timely and professional manner. Team made very good suggestions for my SUV. What my vehicle needed to done now and what could wait. More

Very friendly The staff was very professional and friendly. The place was very clean . Explain how the ford pass worked. My service experience was very professional The staff was very professional and friendly. The place was very clean . Explain how the ford pass worked. My service experience was very professional and friendly More

Always a great job Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change More

Lube oil & filter Mostly satisfied although more of my questions could have been answered. Wanted my coolant checked and never got an answer. The receipt was not a lot Mostly satisfied although more of my questions could have been answered. Wanted my coolant checked and never got an answer. The receipt was not a lot of help either as the coolant section had a line through it. I still don't know if it was checked or needs replacement. They could have given me a more detailed explanation of the overall status of my vehicle and coolant. Disappointed that I have to go elsewhere to have my coolant checked but I am satisfied with the work that they did perform. More

Fast service I needed my car back by 3pm and got it back 2 hours earlier. The gentleman who checked my car I and returned it when the job was done was very polite I needed my car back by 3pm and got it back 2 hours earlier. The gentleman who checked my car I and returned it when the job was done was very polite More

Excellent and very professional I will return again the place is great. There was excellent service and the wait time was very good. All my questions were answered in a timely fashio I will return again the place is great. There was excellent service and the wait time was very good. All my questions were answered in a timely fashion More