Chapman Ford Northeast Philadelphia - Service Center

Great service every time Their service is reasonably be priced and it’s worth it. I will not go anywhere else it’s worth it to spend the extra money at the dealer and have pea Their service is reasonably be priced and it’s worth it. I will not go anywhere else it’s worth it to spend the extra money at the dealer and have peace of mind great job guys More

Relaxing , quick and professional! No waiting, took my vehicle right away , waiting time was fast ,service representative was polite and professional he informed me of what was done and No waiting, took my vehicle right away , waiting time was fast ,service representative was polite and professional he informed me of what was done and what I’ll possibly need on my next visit. It was a pleasant experience,all stars and thumbs up ! More

Maintenance Job well done on my vehicle. It is running great and I feel safer with the service work that was done. thanks for washing my vehicle. Job well done on my vehicle. It is running great and I feel safer with the service work that was done. thanks for washing my vehicle. More

Christen, customer service was a delight. My service this time around for an oil change and state inspection, with Christen, made this a wonderful experience, she was knowledgeable, kind and h My service this time around for an oil change and state inspection, with Christen, made this a wonderful experience, she was knowledgeable, kind and helpful. More

Ford recall I like using Chapman for their efficiency & cleanliness. Their staff is helpful, accommodating & friendly. I am right down the street from Dumphy Ford I like using Chapman for their efficiency & cleanliness. Their staff is helpful, accommodating & friendly. I am right down the street from Dumphy Ford but I prefer coming to Chapman. More

Great experience The Service person (Julio Miranda) was very friendly and helpful. He made my routine state inspection /fuel emission service painless. The wait to g The Service person (Julio Miranda) was very friendly and helpful. He made my routine state inspection /fuel emission service painless. The wait to get the service wasn't bad at all. Kudos to Mr Miranda. More

Recall and inspection Took me right in and had it done earlier than requested. checked for discounts for my service also. very friendly and courteous. Glad I took vehicle t Took me right in and had it done earlier than requested. checked for discounts for my service also. very friendly and courteous. Glad I took vehicle there More

Helpful I bought my Explorer is 2015 and have used the service dept several times. This has been the first time that my experience has been good. Joe kept me I bought my Explorer is 2015 and have used the service dept several times. This has been the first time that my experience has been good. Joe kept me updated on my trucks progress. He was very helpful. More

"Pain less" process. John and the staff from the body shop did a wonderful job and kept me advised every step of the way. Great follow up service too! John and the staff from the body shop did a wonderful job and kept me advised every step of the way. Great follow up service too! More

Customer Satisfaction My service on my Escape was great! The service department saw that I was given credit despite the Ford App not functioning properly! Discussed my ser My service on my Escape was great! The service department saw that I was given credit despite the Ford App not functioning properly! Discussed my services and options so I could make an informed decision. More