Chapman Ford Northeast Philadelphia

Excellent My Jetta 2011 is in good condition 8 years later because I have excellent service all these years. If I ever need a new car it will be WV & I will bu My Jetta 2011 is in good condition 8 years later because I have excellent service all these years. If I ever need a new car it will be WV & I will buy at Chapman Volkswagen because of people who works there. Thank you! More

Purchase 2019 Ford Escape. The salesman explained all features of vehicle and purchase options. He answered all my questions and was considerate in giving me time to make purch The salesman explained all features of vehicle and purchase options. He answered all my questions and was considerate in giving me time to make purchase decision. When taking a test drive he explained all new technology to me and my son. More

Easy appointment, quick professional service Easy to make an appointment, follow up confirmation of appointment day of, prompt intake and completion of service request. Highly attentive to servi Easy to make an appointment, follow up confirmation of appointment day of, prompt intake and completion of service request. Highly attentive to service needs. Highly recommend. More

process ran smoothly The staff was helpful and friendly. Everything was taken care of efficiently. I was continually informed of the schedule. Tom was especially infor The staff was helpful and friendly. Everything was taken care of efficiently. I was continually informed of the schedule. Tom was especially informative as to what was going on. More

The best service Mostly I deal with service department now Cory is one of your best , then comes Gary on the rise of becoming one of the best , I feel that I owe tho Mostly I deal with service department now Cory is one of your best , then comes Gary on the rise of becoming one of the best , I feel that I owe those two individuals my deep thanks and appreciation, for understanding my situation and helping me with my service needs, I am sure that there are more others good managers but these two are the best . More

Quick turnaround I dropped my car off for the recall issued for the gas tank and to get a 10 point inspection the night before my appointment. I received a call an 1. I dropped my car off for the recall issued for the gas tank and to get a 10 point inspection the night before my appointment. I received a call an 1.5 hour later notifying me that my car was finished. I was thrilled that I didn’t have to make any alternate arrangements to get to work the next day. More

Amazing The caring attitude they express makes it very easy to come Purchase a new vehicle. They’re very helpful knowledgeable and understanding of your sit The caring attitude they express makes it very easy to come Purchase a new vehicle. They’re very helpful knowledgeable and understanding of your situation and I highly recommend Chapman Ford to anyone who’s looking for a new vehicle to purchase. More

The only dealership I will buy from I’ve purchased cars from several dealerships but my best experience thus far has been with Chapman. I had the pleasure of working with Don Reed and he I’ve purchased cars from several dealerships but my best experience thus far has been with Chapman. I had the pleasure of working with Don Reed and he handled the entire process like a true professional. He was patient, informative and extremely knowledgeable. At no point did I feel pressured into making a hasty decision. He stood by his word and delivered on what he promised. I would recommend Don to my friends and family without hesitation. To anyone in the market for a car, go see Don! More

Best Dealership on the east coast I would like to thank Don Reed for his help and patience with me. He was very pleasant and professional. He worked very diligently to get me the best I would like to thank Don Reed for his help and patience with me. He was very pleasant and professional. He worked very diligently to get me the best deal and took the time to review the vehicles I had looked at. He made the process quick and easy and we were done in no time. I will definitely be recommending him and the dealership to anyone looking to buy a car l!!!! More

Great A great, professional, courteous service. Performed in a reasonably short period of time. Would recommend it highly. Will be back. Five out of fi A great, professional, courteous service. Performed in a reasonably short period of time. Would recommend it highly. Will be back. Five out of five stars. More