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Chapman Ford Northeast Philadelphia
Philadelphia, PA
805 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 805 reviews
June 11, 2019
Brian Brooks Rocks I went into Chapman Ford Saturday with hopes of refinancing my 2018 Ford Fusion. I got there around 2 and was only there for a little over an hour, wh I went into Chapman Ford Saturday with hopes of refinancing my 2018 Ford Fusion. I got there around 2 and was only there for a little over an hour, which was amazing. Brian was very knowledgeable and filled me in on everything that was going on and pulled every string to make sure I was satisfied with my purchase. Long story short I ended up leaving with a brand new 2019 Fusion and absolutely love it! Thank you again! Alexandra Schmidt More
by alllexschmidt1
Verified Customer
June 06, 2019
Great Customer Service Best prices in town, great collection of cars, transparent process, Excellent place, friendly staff, have been buying cars from them for years...woul Best prices in town, great collection of cars, transparent process, Excellent place, friendly staff, have been buying cars from them for years...would highly recommend. More
by Daniyal N
June 06, 2019
Warranty Fast and friendly service, Joseph was great with walking me through the warranty process. Did not wait long from the time I arrived until the car was Fast and friendly service, Joseph was great with walking me through the warranty process. Did not wait long from the time I arrived until the car was fixed. More
by wrightbuildingcompany
Employees Worked With
Joseph Roletter
June 04, 2019
Excellent Service My service manager was very friendly, helpful and courteous. My car was done in the time that Bob said it would be. The waiting area is clean and c My service manager was very friendly, helpful and courteous. My car was done in the time that Bob said it would be. The waiting area is clean and comfortable. More
by ANNC124
Employees Worked With
June 02, 2019
Friendly With great service Great customer service and got the price down to where we wanted it would definitely shop there for my next vehicle and everyone was very friendly Great customer service and got the price down to where we wanted it would definitely shop there for my next vehicle and everyone was very friendly More
by chuck_frye
Employees Worked With
May 31, 2019
AWESOME Dealership ! Not your stereotypical Dealership, These people care about customer service. GREAT DEAL! GREAT SERVICE! Every person I came in contact with was a Not your stereotypical Dealership, These people care about customer service. GREAT DEAL! GREAT SERVICE! Every person I came in contact with was a helpful. Great Job Chapman Ford! More
by dreed.1968
May 30, 2019
My Experirnce My experience with Chapman Ford was outstanding. Everyone was very helpful and friendly from me dropping off my car to the completion of my service . My experience with Chapman Ford was outstanding. Everyone was very helpful and friendly from me dropping off my car to the completion of my service . More
by MINIJREED
May 29, 2019
Tune-up The VW team provided excellent and superior service for all of my repair needs. They took the fear out of auto repair on how my vehicle works and wha The VW team provided excellent and superior service for all of my repair needs. They took the fear out of auto repair on how my vehicle works and what my vehicle needs to run smoothly. The VW team provided fast and reliable service. More
by rhatcher10
Employees Worked With
VW Team
May 22, 2019
Great customer service. I look forward to my visits to my dealer,whether it's to purchase or maintain my vehicle. The customer service is exemplary.great Job. I have develope I look forward to my visits to my dealer,whether it's to purchase or maintain my vehicle. The customer service is exemplary.great Job. I have developed a relationship with the staff here and look forward to maintaining and building that relationship.. More
by memzieh
Employees Worked With
May 21, 2019
Always a great experience!!! I always feel so comfortable and in control when at this dealer location. I have been coming here for years now and always leave very happy . I would I always feel so comfortable and in control when at this dealer location. I have been coming here for years now and always leave very happy . I would recommend anyone to do you car buying here . More
by dolinay
Employees Worked With
