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Chapman Ford Northeast Philadelphia
Philadelphia, PA
803 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 803 reviews
September 04, 2024
Johnel was absolutely amazing! He listened to what I wanted, and what I needed, and helped me find the perfect fit for myself and my family, all while staying within my budget. Eve He listened to what I wanted, and what I needed, and helped me find the perfect fit for myself and my family, all while staying within my budget. Everyone at Chapman went above and beyond in helping me purchase my brand new ‘24 Ford Bronco Sport. Everyone was so kind and welcoming! I will definitely be referring friends and family when they are ready to purchase a new vehicle! More
by Britt.larkins0905
August 31, 2024
Johnel was super helpful,This is my first Ford and it feels great. thank you! feels great. thank you! More
by wendy
Employees Worked With
August 30, 2024
My experience was very easy. Maurice answered everything and made everything go smooth. I will be coming back tor my next car. Maurice answered everything and made everything go smooth. I will be coming back tor my next car. More
by Jonhalo274
August 30, 2024
Reached out to the dealership, and they replied the same day. Don Biddle made appointment to meet me the next morning. I arrived and he was a complete professional explained everything in detail, and I was day. Don Biddle made appointment to meet me the next morning. I arrived and he was a complete professional explained everything in detail, and I was very happy with my experience.. I would recommend Chapman dealership to everyone fair prices on a used vehicle. Very happy customer. Thank you Don Biddle. More
by Keoughville
Employees Worked With
August 29, 2024
Very pleasant salesman,David Greenberg, he saved me a lot of money, and helped me to get a great car with a great price. of money, and helped me to get a great car with a great price. More
by Rubine
Employees Worked With
August 26, 2024
The dealership, and Johnel, went above and beyond to meet my daughter's needs and work out a deal that was affordable. my daughter's needs and work out a deal that was affordable. More
by harryc7170
Employees Worked With
August 22, 2024
The Chapman Ford dealership sucks. I brought my car in for service on August 14, and after keeping the car for a week while rental car expenses were ticking away, the car had to be tow I brought my car in for service on August 14, and after keeping the car for a week while rental car expenses were ticking away, the car had to be towed to a REAL repair shop. The service department just didn't want to work on the car, because a rodent got into the engine, which is becoming a more commonplace problem because companies like Ford are manufacturing wiring harnesses with SOY, which attracts vermin. If they didn't want to work on my car, they should have said so on DAY 1, so that I could have my car repaired and back to me sooner. My car is now at CALIBER, and they are a fine repair agency, recommended by my insurance company and me. Don't wait a week like I did for Chapman Ford to tell you they are not going to work on your car. They are a disgusting example of a NO SERVICE 'service' organization. More
by janet.stack
Employees Worked With
Dylan, Alyssa Did their best to communicate why no service was being performed on my car. Alyssa let me know that my insurance company would cover the rodent damage
August 20, 2024
They provided a very professional and personal experience throughout the entire process from start to finish throughout the entire process from start to finish More
by philipc123
August 16, 2024
Really great experience, very helpful and detailed during the whole process. Responsive and provided updates throughout the whole process. Responsive and provided updates throughout More
by bpsmith07
August 04, 2024
The show room is clean and spacious, all employees are polite and welcoming to everyone. polite and welcoming to everyone. More
by theresaot39
Employees Worked With
