Chapman Ford Northeast Philadelphia

Routine oil change Drove in with no set appointment and was able to be in and out without an extensive wait time. All service personnel were professional and conducted t Drove in with no set appointment and was able to be in and out without an extensive wait time. All service personnel were professional and conducted their duties in an excellent manner. More

Unnecessary charge My car has less then 5000 miles but I was charge full price for Emission. since I am bound to a wheelchair I don't drive much. This is unfair charge. My car has less then 5000 miles but I was charge full price for Emission. since I am bound to a wheelchair I don't drive much. This is unfair charge. More

Eco sport Oil change was very fast and a timely manner ! My appointment was at 4 and I was out by 4:45i was really happy to in and out thank y’all Oil change was very fast and a timely manner ! My appointment was at 4 and I was out by 4:45i was really happy to in and out thank y’all More

Service Review The staff members in this location are always friendly and provided great and accurate service to me and my vehicle. I will continue taking my vehicle The staff members in this location are always friendly and provided great and accurate service to me and my vehicle. I will continue taking my vehicle to this location. More

Great experience No improvements needed. Dharren is a great and courteous salesman who knows the product and made the whole experience easy and painless. Would definit No improvements needed. Dharren is a great and courteous salesman who knows the product and made the whole experience easy and painless. Would definitely recommend him to others looking for a ford More

Great dealership!!! I would highly recommend this dealership to anyone who is looking for a new or used vehicle I had a great experience this is my second vehicle from t I would highly recommend this dealership to anyone who is looking for a new or used vehicle I had a great experience this is my second vehicle from the dealership More

Service is a little pricey but quality appears good. Have purchased last two trucks there and dealing with same service manager since 2004. Requested him after purchase of 2nd truck - I trust Bob Keisler Have purchased last two trucks there and dealing with same service manager since 2004. Requested him after purchase of 2nd truck - I trust Bob Keisler, which goes a long way. More

give it a five star Service is good was very satisfied with the service completed. Light damage to front lower right fender. Waiting on video review. Haven't heard anythi Service is good was very satisfied with the service completed. Light damage to front lower right fender. Waiting on video review. Haven't heard anything as of this time. other than that service was good. More

Inspection Brought my 2008 Escape in for state inspection. Everything went well including the car was finished in a timely manner. I have dealt with Bob Keisle Brought my 2008 Escape in for state inspection. Everything went well including the car was finished in a timely manner. I have dealt with Bob Keisler as my service writer over the years and I just want to say that he is very friendly and very knowledgeable whenever I have questions regarding service for my Escape. However, I think pricing is a bit higher at Chapman than when dealing with an independently owned mechanic shop. But I choose to bring my car to Chapman because this is where I purchased the vehicle and it is an authorized Ford dealership so hopefully I am getting the proper parts that are required for my Escape. More