Chapman Ford Northeast Philadelphia

Service review As a long term customer I’ve never had an issue that wasn’t resolved to my complete satisfaction. I’ve had multiple cars as the same time for most of As a long term customer I’ve never had an issue that wasn’t resolved to my complete satisfaction. I’ve had multiple cars as the same time for most of the time. More

Great service I was not waiting in line My appointment was honored I did not have to wait a long time The work was completed and everything was explained in t I was not waiting in line My appointment was honored I did not have to wait a long time The work was completed and everything was explained in the invoice More

Great place They were great aside from a kinda long wait they were very good kept me updated on progress of work comfortable waiting area & kind people! They were great aside from a kinda long wait they were very good kept me updated on progress of work comfortable waiting area & kind people! More

Service Review They contacted me about my regular service for my vehicle. I set up an appointment via text. And I had a recall on my vehicle and they took care of th They contacted me about my regular service for my vehicle. I set up an appointment via text. And I had a recall on my vehicle and they took care of the problem with no charge. More

Fast greeting, personal service, no kiosk to check in Other dealerships i have been to for service require you to park your vehicle, walk inside and wait for someone to say "who's next?" Or, you need to u Other dealerships i have been to for service require you to park your vehicle, walk inside and wait for someone to say "who's next?" Or, you need to use a kiosk to "check in" At Chapman Northeast, you are greeted at your vehicle by a friendly attendant, walk inside and see a service representative, and the process is smooth. More

You did it; it was awesome.Thanks pleasant experience, and a pleasure to deal with. Chapman took the car, did what they and to, and returned it in a timely manner. Thank you pleasant experience, and a pleasure to deal with. Chapman took the car, did what they and to, and returned it in a timely manner. Thank you More

Great service I have been dealing with Ford now for over 15 years . Never had a problem with any of my cars . I highly recommend working with Brian Brooks he is su I have been dealing with Ford now for over 15 years . Never had a problem with any of my cars . I highly recommend working with Brian Brooks he is super nice and is very helpful.. He makes our visits very easy. More

Fair and efficient Great price with quick and friendly service. I will be happy to refer my friends and family to this dealership moving forward. I know they will be in Great price with quick and friendly service. I will be happy to refer my friends and family to this dealership moving forward. I know they will be in good hands. More

Great service! Joe is always helpful and willing to go the extra mile to get your vehicle done. I won't take any of my vehicles any where else! Always Great service! Joe is always helpful and willing to go the extra mile to get your vehicle done. I won't take any of my vehicles any where else! Always Great service! More

GREAT! Jim helped me out better than I could have expected. I arrived for a standard inspection. Everything went great I got a special deal for a promotion they were running, and even an oil change for my first I arrived for a standard inspection. Everything went great I got a special deal for a promotion they were running, and even an oil change for my first time being there. Then I got a call. My car was expected to fail because of wipers. Only two years into the whole having a car thing so I wasn't aware my wipers were important in the process. More money was not on the books or in my pocket I was almost distraught. I got back and spoke with Jim. I don't know how it did it but he helped me out better than I could have imagined. I will forever be grateful and will also remember to have new wipers on prior to an inspection next time. Thank you again Jim! Also, they follow up to make sure your car and experience were great. More