Chapman Ford Northeast Philadelphia

Car service Work was done in a timely and professional manner. Team made very good suggestions for my SUV. What my vehicle needed to done now and what could wait Work was done in a timely and professional manner. Team made very good suggestions for my SUV. What my vehicle needed to done now and what could wait. More

Very friendly The staff was very professional and friendly. The place was very clean . Explain how the ford pass worked. My service experience was very professional The staff was very professional and friendly. The place was very clean . Explain how the ford pass worked. My service experience was very professional and friendly More

Always a great job Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change More

No games Third car I have leased there. No games. Low prices first time. Great service. Service dept. is great. I had an issue. Spoke to Gary Fields. Helped me Third car I have leased there. No games. Low prices first time. Great service. Service dept. is great. I had an issue. Spoke to Gary Fields. Helped me with my issue quickly. More

Lube oil & filter Mostly satisfied although more of my questions could have been answered. Wanted my coolant checked and never got an answer. The receipt was not a lot Mostly satisfied although more of my questions could have been answered. Wanted my coolant checked and never got an answer. The receipt was not a lot of help either as the coolant section had a line through it. I still don't know if it was checked or needs replacement. They could have given me a more detailed explanation of the overall status of my vehicle and coolant. Disappointed that I have to go elsewhere to have my coolant checked but I am satisfied with the work that they did perform. More

Fast service I needed my car back by 3pm and got it back 2 hours earlier. The gentleman who checked my car I and returned it when the job was done was very polite I needed my car back by 3pm and got it back 2 hours earlier. The gentleman who checked my car I and returned it when the job was done was very polite More

Go ask for Tommy ! He will help you ! I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy rea I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy really cares and worked hard to find us a perfect match! Everyone there in every department was very nice and I will definitely send everyone I know there! More

Excellent and very professional I will return again the place is great. There was excellent service and the wait time was very good. All my questions were answered in a timely fashio I will return again the place is great. There was excellent service and the wait time was very good. All my questions were answered in a timely fashion More

Maintenance Very thorough and efficient service/staff. Joseph also helped me sync my new phone to the car's Bluetooth. Clean waiting area and restroom, coffee st Very thorough and efficient service/staff. Joseph also helped me sync my new phone to the car's Bluetooth. Clean waiting area and restroom, coffee station nice. More

Clear. Simple. From reservation to exit, everyone was helpful and worked as a flawless team. Tire rotation. Regular oil change and multipoint check. There were no su From reservation to exit, everyone was helpful and worked as a flawless team. Tire rotation. Regular oil change and multipoint check. There were no surprises. More