Chapman Ford Northeast Philadelphia

Great job your mechanics are great Best dealership in Philly easy to get to great service nice people to talk to they always take great care of my car Steve Kelly is a great mechanic Best dealership in Philly easy to get to great service nice people to talk to they always take great care of my car Steve Kelly is a great mechanic More

Great Friendly sales people and no pressure atmosphere management team was very informative with a no nonsense attitude finance department was efficient a Friendly sales people and no pressure atmosphere management team was very informative with a no nonsense attitude finance department was efficient and didn’t waste any time preparing the documents More

Great customer service Received several reminders of my appointment, scheduled appointment was at my convenience, received updates along the way, nice waiting area, charges Received several reminders of my appointment, scheduled appointment was at my convenience, received updates along the way, nice waiting area, charges explained to me, very friendly staff. Just wish the price for inspection and emissions wasn’t so high. More

Very,very Happy Chapman Ford is one of the best Dealerships in this Area. They take care of there Customers, which I Experience September 23rd Monday 2019. Mike Moyer Chapman Ford is one of the best Dealerships in this Area. They take care of there Customers, which I Experience September 23rd Monday 2019. Mike Moyer Sr is a Great Saleman. He got the Vehicle that I wanted. Chapman Ford always goes above and beyond for there Customers. That is why I Choose Chapman Ford More

Great experience Everyone we dealt with was courteous, helpful and professional. Could not ask for better customer service. Even though it was a very busy evening th Everyone we dealt with was courteous, helpful and professional. Could not ask for better customer service. Even though it was a very busy evening the process was smooth and we are super happy with our new car! More

Walk in Walk out! Needed a oil change, so greatful that I didn't have to make an appointment. I enjoy no scheduling for oil changes just walk in Walk out! Needed a oil change, so greatful that I didn't have to make an appointment. I enjoy no scheduling for oil changes just walk in Walk out! More

Great Job Every one is great here service and mechanics they always do a great job on my car and gives ma a loner when I need it thanks for the good work Every one is great here service and mechanics they always do a great job on my car and gives ma a loner when I need it thanks for the good work More

Very friendly. Pleasant and efficient service. Was met at the door by service rep. Was very nice. Witnessed other service techs taking care of other customers as wel Pleasant and efficient service. Was met at the door by service rep. Was very nice. Witnessed other service techs taking care of other customers as well. Very friendly and helpful More

The complete job was excellent but they need to work on thei r communication. Taking time out of my day to make multiple phone calls within a three day. Never receiving a call back and we were numerous messages r communication. Taking time out of my day to make multiple phone calls within a three day. Never receiving a call back and we were numerous messages for a callback is completely frustrating. The end result of my body work was excellent they did a great job in handling my insurance claim I am very satisfied with the work that they did. But they need to work on their communication. More

Bought new VW Boucgt new VW from Chapman. Got a great price and service. It was easy I was in and out. I didn't feel any pressure to buy. The sales departme Boucgt new VW from Chapman. Got a great price and service. It was easy I was in and out. I didn't feel any pressure to buy. The sales department was nice and answered all my questions. VW product is great for the money. I would use Chapman again!! More