Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Ford Northeast Philadelphia
Philadelphia, PA
803 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 803 reviews
October 29, 2024
Johnel was great throughout the entire process of purchasing my new vehicle. At no point did I feel pressure from him or the entire team at Chapman Ford. He really took the time to ensure this was th purchasing my new vehicle. At no point did I feel pressure from him or the entire team at Chapman Ford. He really took the time to ensure this was the vehicle I could see myself in and be happy to be driving before negotiations even began. Negotiations were fair and was overall very happy with the outcome. More
by Dgracie2510
Employees Worked With
October 22, 2024
Chapman Ford was an incredible experience! David Greenberg is the guy you want to ask for. He is kind and cool and just perfect for the job. We love our car and got a really fair deal! Shop he David Greenberg is the guy you want to ask for. He is kind and cool and just perfect for the job. We love our car and got a really fair deal! Shop here! Ask for David! More
by logansbachman
Employees Worked With
October 16, 2024
Johnel was very nice and very helpful. He made our buying experience very pleasant and taught us everything about our new van. Go see him if you’re buying a vehicle. He made our buying experience very pleasant and taught us everything about our new van. Go see him if you’re buying a vehicle. More
by eva_mock & chao rong feng
Employees Worked With
October 15, 2024
The place in the two gentlemen that was helping me was very nice , will definitely recommend people to this location! very nice , will definitely recommend people to this location! More
by Jeremiahfagan
October 15, 2024
I come here to return my truck lease I end up with a car lol my sales person Johnel bethea help me in every step and he come on his day off to help me just want to say great guy and his other associate car lol my sales person Johnel bethea help me in every step and he come on his day off to help me just want to say great guy and his other associate Raleigh were so great I am so happy with my purchase thank you guys I really appreciate More
by miketapiabills
Employees Worked With
October 11, 2024
Best experience! !Extremely knowledgeable when it came to ALL of my questions,I completely understood everything presented.i appreciated how he took the time to explai !Extremely knowledgeable when it came to ALL of my questions,I completely understood everything presented.i appreciated how he took the time to explain so I did.John made purchase not only simple but totally comfortable More
by MONACHELLImalisa
October 10, 2024
Johnel listened to my needs and was able to get me the car I wanted. I had a great experience working with Johnel and I will throw business his way, any day. car I wanted. I had a great experience working with Johnel and I will throw business his way, any day. More
by justinbyrne12
Employees Worked With
October 02, 2024
Johnel has made my car buying experience a breeze. . It’s our second purchase with him and no hassle and very transparent. Thank you Johnel for making car buying a pleasant experience again… . It’s our second purchase with him and no hassle and very transparent. Thank you Johnel for making car buying a pleasant experience again… More
by Julianramirez81
Employees Worked With
October 02, 2024
I met with Johnel and he showed me several vehicles that were in my price range. I got to test drive each one of them and I have to say his demeanor. The entire time was personable and professional. He gave were in my price range. I got to test drive each one of them and I have to say his demeanor. The entire time was personable and professional. He gave his honest opinion and I was very pleased with how he treated me through the entire process. As someone who also works in the automotive industry, I can't say enough good things about this experience. Both Johnel and Hank were very kind and working to get me the best deal possible. I have nothing else I could say about it other than they are true professionals More
by angiev0880
Employees Worked With
September 30, 2024
John and Jimmy were great i like my escape very much. Go see John L or Jimmy when buying a vehicle Go see John L or Jimmy when buying a vehicle More
by fbrunkelsr
Employees Worked With
