Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Ford Northeast Philadelphia
Philadelphia, PA
803 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 803 reviews
December 27, 2023
We had a great experience with Johnel and were super satisfied with our new vehicle and how the whole process went. satisfied with our new vehicle and how the whole process went. More
by anolt33
December 20, 2023
My sales rep always looks out for my best interest and goes above and beyond the call of great service!!!! Between my family and my 2 sons,we have purchased/leased 6 vehicles within the last 2 years! goes above and beyond the call of great service!!!! Between my family and my 2 sons,we have purchased/leased 6 vehicles within the last 2 years! More
by j_debes
Employees Worked With
December 18, 2023
Great experience from the start. Brian was great. My concerns were addressed not only the day I bought my new Explorer, but when I went back about a week later with items I had quest Brian was great. My concerns were addressed not only the day I bought my new Explorer, but when I went back about a week later with items I had questions on. Love my new wheels and they made it super easy. More
by bethany
November 24, 2023
Maurice was knowledgeable, courteous and great to work with. He got my husband and I in and out quickly as well. with. He got my husband and I in and out quickly as well. More
by khood
November 22, 2023
Brian Brooks made my recent purchase of a Ford truck one of the fastest and easiest I had in my forty years of purchasing he even personally delivered the vehicle to my home of the fastest and easiest I had in my forty years of purchasing he even personally delivered the vehicle to my home More
by Bcoylelocal98
Employees Worked With
November 13, 2023
My sales guy is Brian Brooks he is the nicest guy and efficient salesman that i have dealt with there I've been coming there for 12 years. I also really would like to give the service shop a great heads efficient salesman that i have dealt with there I've been coming there for 12 years. I also really would like to give the service shop a great heads up they always handle us quick and thorough. More
by Loobyez
October 31, 2023
This is the one and only place I will ever go to get any car. Everyone is always pleasant and highly professional. And they will never try to up sale you and will work within their abilities to make sure yo car. Everyone is always pleasant and highly professional. And they will never try to up sale you and will work within their abilities to make sure you leave with what you want. Thanks again. More
by justsheem215
October 26, 2023
Everyone there was super polite and helpful, very professional and made the process quick and easy. professional and made the process quick and easy. More
by jaytammaro03
Employees Worked With
October 18, 2023
Made our shopping experience super easy. Maurice made us feel very comfortable and answered any questions we had. Super easy to talk to and took the time to give us detailed information. 100 Maurice made us feel very comfortable and answered any questions we had. Super easy to talk to and took the time to give us detailed information. 100% recommend. Will definitely be back. More
by MS4984
Employees Worked With
October 07, 2023
Had a great experience here with Dharren made it quick and easy. look forward to the next vehicle I purchase. and easy. look forward to the next vehicle I purchase. More
by Bguenther2969
Employees Worked With
