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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.8
861 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 861 reviews

June 25, 2025

I found this dealership to be a very friendly and courteous dealership. The dealership was very timely as well. More

by TABGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Expensive cost and slow service. Expensive unjustified cost and very slow service. No more. The Ford Escape will serviced by AAA Willow Grove Car Care. More

by JKolak59
Recommend Dealer
No
June 24, 2025

The service is always top notch. The customer service is the best. I would definitely recommend them More

by nikki.dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

As usual service was done professionally with all bases being covered. Even took care of recalls. Had a small problem before I left but they paid immediate attention with concern and fixed minor problem, p More

by terrynsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Great service and was able to fulfill all my needs, to support me with getting a new car just simply great, More

by babygry1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Communication and service was great. I Airbus the level of courteous service from everyone i came into contact with. More

by polimpo2195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

I always receive excellent service at Chapman. From service, to parts, to the body shop, everyone is courteous and helpful. More

by ceomom82828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raleigh Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Jim & Kirstie are the Absolute Best. Our family has considered Chapman our go to for a car even though we no longer live in Philadelphia. Thanks to all. More

by lionel.schnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirstie Maier. Six Stars.
June 23, 2025

Experience was great It was smooth People was very nice and helpful and new what they were doing More

by ggssnead
Recommend Dealer
Yes
Employees Worked With
Bruce Paynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Paynter
June 23, 2025

Pleasant and efficient. The only thing that would make it better if it were free.?????? More

by mgf6471
Recommend Dealer
Yes
Employees Worked With
Allyssa
1
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