Chapman Ford Northeast Philadelphia

Best price of three dealerships shopped. Ordered a new Hybrid Maverick. Highly recommend Johnel Bethal who really delivered outstanding service. His listened to any questions and answered th Ordered a new Hybrid Maverick. Highly recommend Johnel Bethal who really delivered outstanding service. His listened to any questions and answered them showing his knowledge of the new vehicle. He took his time making sure we knew all there was to know about the vehicle and patiently made sure we mastered them. I really enjoyed his personality that resulted in really enjoyable sales experience. Johnel worked hard making sure our expeditions were exceeded. More

Chapman ford NE and my salesman Brian Brooks went above and beyond to help me with my purchase. and beyond to help me with my purchase. More

Johnel is the epitome of a no pressure salesman. He is very personable and knowledgeable about the vehicles at Chapman Ford in Northeast Philadelphia. After driving quite a distance to another deale He is very personable and knowledgeable about the vehicles at Chapman Ford in Northeast Philadelphia. After driving quite a distance to another dealership to look for a truck, we drove around the corner to Chapman Ford and Johnel provided me with several purchase options. Even though I didn’t conclude my purchase with him, I did finalize my new truck purchase with another salesman for the same truck at another Chapman Ford that was just a few miles from my home. All the employees at Chapman handled this sale with the greatest passion for their business. Thank you Johnel. More

I can’t say enough about JonnyB, he’s a very knowledgeable salesman. Oh did I mention 😃, he’s sold me three great vehicles… Thanks for your service John see you soon buddy knowledgeable salesman. Oh did I mention 😃, he’s sold me three great vehicles… Thanks for your service John see you soon buddy More

I've been with Ford for 8 years and I have had the pleasure of Johnel helping me with 2 cars. His was impeccable. pleasure of Johnel helping me with 2 cars. His was impeccable. More

Johnel is the best person. He was very helpful to me when I was in Chapman's office with his team. I have difficulty speaking English but he did everything he could to accommod He was very helpful to me when I was in Chapman's office with his team. I have difficulty speaking English but he did everything he could to accommodate my needs. Thanks John for your help. More

Brian Brooks is their best salesman! We are glad he's back! We pray all the best for him this year! We are glad he's back! We pray all the best for him this year! More

When you receive exceptional service, sometimes a simple "thank you" doesn't fully capture your gratitude. Johnel's sales expertise goes beyond mere satisfaction; it creates a personal connection. He has an "thank you" doesn't fully capture your gratitude. Johnel's sales expertise goes beyond mere satisfaction; it creates a personal connection. He has an uncanny ability to understand what you truly want, even before you can articulate it. During our conversation, Johnel turned it personal and said, "I have something for you, let me show you." He found me a car that exceeded my expectations and budget, yet he managed to make it happen. Then came the challenging part. My driver's license had expired, and I only had a passport while my ID permit was under renewal, which could take 15 to 45 days. Johnel insisted, "Go and get your ID." Despite the attorney advising me to wait 15 days, Johnel kept pushing, believing I could get my ID sooner. Every time we spoke, he would ask, "Do you have your state ID?" Seven days into the 15-day wait, he texted again, "Did you get your ID?" His persistence paid off. I received a letter from the PENDOT Director stating my ID was authorized ahead of schedule. I got my ID on Saturday and now have my ride. Thank you, Johnel, for being persistent and pushy. You made this sale memorable. The success I'm about to achieve in business will bring me back to you for another deal, and I will surely recommend friends to experience the Johnel touch! More

I have been using this dealership for about 20 years and I am always satisfied when purchasing a car . Brian Brooks is Ana amazing sales rep . I am always satisfied when purchasing a car . Brian Brooks is Ana amazing sales rep . More

Lamont Coker takes care of me everytime and got a great deal on my third upgrade to the new maverick. deal on my third upgrade to the new maverick. More