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Chapman Ford Northeast Philadelphia
Philadelphia, PA
803 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 803 reviews
January 21, 2025
Lamont Coker takes care of me everytime and got a great deal on my third upgrade to the new maverick. deal on my third upgrade to the new maverick. More
by urbgloster
Employees Worked With
January 04, 2025
Johnel is amazing! I came into the dealership literally in tears because of how stressed I was. He made the purchase easy and relieved all the stress I had going into I came into the dealership literally in tears because of how stressed I was. He made the purchase easy and relieved all the stress I had going into it! This is now my fourth vehicle with Chapman and my third with Johnel specifically, and I don’t have plans on changing anytime soon! More
by cmay2094
January 02, 2025
I had a pleasant experience at Chapman today. My sales associate, David Greenberg, was very helpful and easy to work with My sales associate, David Greenberg, was very helpful and easy to work with More
by Mdamico79
December 30, 2024
Johnel is the man! I came in just before closing and he gave me the time and attention as though we've known each other for decades. He walked the whole lot with me in I came in just before closing and he gave me the time and attention as though we've known each other for decades. He walked the whole lot with me in 15 degree weather to find the truck I needed. Highly recommend to anyone looking for their next dream Ford. More
by Mike W
December 20, 2024
No pressure, David Greenberg was excellent and explained everything and answered any and all questions. He was very kind and knowledgeable everything and answered any and all questions. He was very kind and knowledgeable More
by tony
Employees Worked With
December 20, 2024
Johnel was great! Very Patient and helped me find the vehicle i was specifically looking for. This is my 2nd time buying with him and definitely would be coming back a Very Patient and helped me find the vehicle i was specifically looking for. This is my 2nd time buying with him and definitely would be coming back again for the next one! More
by Jeff
Employees Worked With
December 19, 2024
David Greenberg and crew were easy to work with, were upfront and did not engage in any high pressure sales tactics. Thank you! upfront and did not engage in any high pressure sales tactics. Thank you! More
by vincedambrosio
Employees Worked With
December 19, 2024
Took my new vehicle in for a software recall. Painless appointment setting with a real person! Super professional, quick, courteous service from the moment when I pulled into the service drive. O Painless appointment setting with a real person! Super professional, quick, courteous service from the moment when I pulled into the service drive. Outstanding service writer, they delivered a free video multi-point inspection and quick updates to when my vehicle would be completed via text. And finally an accurate window of when it could be returned. THIS is what a dealership service experience should be! More
by DJR
December 03, 2024
Johnel was super helpful. It was a great experience. Would recommend working with him to anyone else. It was a great experience. Would recommend working with him to anyone else. More
by Jeffreyszarek
Employees Worked With
November 30, 2024
Great experience working with with Jhonel, and Dharren. Very attentive make the whole process quick and smooth. Would definitely buy from them again. Very attentive make the whole process quick and smooth. Would definitely buy from them again. More
by Chiardio215
