Chapman Ford Lincoln Mazda - Service Center

Ray M - service rep - actually listens to what needs to be done and keeps customer informed. be done and keeps customer informed. More

Rob Jakos is wonderful, he knows his business. He was kind, courteous, and knowledgeable. He got me out in the time he originally quoted! He was kind, courteous, and knowledgeable. He got me out in the time he originally quoted! More

Excellent customer service. Rob was very helpful and answered all of my questions and concerns about my vehicle. Repairs were performed in a timely manner and he was always in Rob was very helpful and answered all of my questions and concerns about my vehicle. Repairs were performed in a timely manner and he was always in communication with me keeping me updated. More

Always accommodating, helpful and friendly. Would not go anywhere else to purchase a vehicle, except Chapman Would not go anywhere else to purchase a vehicle, except Chapman More

Awesome customer service! not long wait time. They assist you with all your vehicles needs! not long wait time. They assist you with all your vehicles needs! More

Had a pleasant experience getting new tires and an oil change. My service advisor also notified me that my front brakes did not need replacing, as I had previously thought so they saved me some money ther change. My service advisor also notified me that my front brakes did not need replacing, as I had previously thought so they saved me some money there. More

The recall was taken care of very quickly. I wish I had known how quickly so I would have waited instead of paying for a Lyft both ways. I wish I had known how quickly so I would have waited instead of paying for a Lyft both ways. More

I always appreciate the professionalism, they explained everything Ray McDonald and the staff are great. everything Ray McDonald and the staff are great. More

The Chapman Ford service department has been excellent. I believe the main reason for me is Ray McDonald has been very good providing excellent communication and updating me on every aspect of the service I believe the main reason for me is Ray McDonald has been very good providing excellent communication and updating me on every aspect of the service needs. Ray is a great asset to Chapman Ford. Thank you Michael P Simone More

The technicians really know their stuff. Nice waiting area for the long time it takes to finish the whole visit. Nice waiting area for the long time it takes to finish the whole visit. More