Chapman Ford Lincoln Mazda - Service Center

Lack of "Service" Department I dropped my F-250 off for maintance yesterday for a scheduled appointment. At least I thought. My truck was never serviced. I'm a contractor. A day I dropped my F-250 off for maintance yesterday for a scheduled appointment. At least I thought. My truck was never serviced. I'm a contractor. A day without my truck is a lost day's pay. The manager didn't even have the curtesy to call me upon my request left with Stephanie. I guess he couldn't fit me in either. More

I was treated badly in service, and then was told I LIED about having a appointment. I complained to my saleman (Henry) but the could do nothing. Totally disapointed with service after buying several auto f about having a appointment. I complained to my saleman (Henry) but the could do nothing. Totally disapointed with service after buying several auto from Capman. More

The dealership was very clean and well equiped to pass the time away while waiting for my car to be repaired. wi-Fi, TV, and local newspaper with the crossword in it. very couteous people in the service a the time away while waiting for my car to be repaired. wi-Fi, TV, and local newspaper with the crossword in it. very couteous people in the service area too. Very pleased with the service writer, Ben L. More

Ever since I purchased my Explorer 5yrs. ago,my experience with Chapman Ford has always been a positive one. Love the Shuttle Service when I needed it more than a few times in the past. The Service experience with Chapman Ford has always been a positive one. Love the Shuttle Service when I needed it more than a few times in the past. The Service Dept. is " Five Stars ". Never had a negative problem with anyone. Last time I had my Explorer in for service, I had a positive experience with a service advisor named Loretta Antorino who went above & beyond for me! More