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Chapman Ford Lincoln Mazda - Service Center

Egg Harbor Township, NJ

4.7
114 Reviews

114 Reviews of Chapman Ford Lincoln Mazda - Service Center

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March 06, 2023

Great service. Alex was extremely helpful and made my visit a pleasant one. My vehicle was completed exactly when I was told it would be. More

by Jattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
March 03, 2023

I had a great experience buying my Mazda and the service experience has been fantastic every time! Special thanks to Erica, my Sales Consultant, and Ray and Juan, my Service Advisors! Keep up the great work More

by Harry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica, Ray, Juan
February 03, 2023

Rob in service was absolutely great. Kept me in the loop and very nice to talk to More

by Eagles08330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jakos
February 01, 2023

Always buy my cars here. I have had body work done as well. I love the new Mazda service set-up. I was in and out in just over an hour. Juan and his colleagues are polite, at More

by Coachtulls27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
January 24, 2023

The desk person was cordial, professional and knowledgeable..the cashier was friendly and helpful. I was keep informed and was given the estimate for repairs in a timely fashion More

by Dellong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Medina
January 09, 2023

The service department is unwillimg to stick by their word. Did not honor what several employees told me. More

by Basecrdshp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service assistant manager
December 27, 2022

Staff is friendly and they listen. I was in and out. Just an over all nice experience. More

by Davep42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Andrew( he sold me my vehicle) and the sales manager ( I forgot his name)
December 26, 2022

Ray was very attentive of my needs & courteous . He works at Chapman Ford dealership in Egg Harbor Twp More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
December 19, 2022

Nobody likes having to go for service on their car. But you have to... so you may as well go somewhere that you enjoy visiting! Chapman is one of those places. My service reps are also my friends. More

by prosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jakos
December 15, 2022

Please check other dealerships when getting prices. I saved over four hundred dollars on a $1,300.00 job Chapman charges $170 per hour labor. Saved 35 dollars an hour on labor alone and they charge 30 More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Traci and Service Manager (Rob)
Dec 15, 2022 -

Paul responded

Follow up: I was contacted by the service manager first thing this morning. He apologized about not getting back to me yesterday. Additionally, we came to a more acceptable price for the work that needed to be done. My f150 was taken to Chapman. In todays climate, it was refreshing to actually speak to a manager that appreciated their customers.