Chapman Ford Lincoln Mazda - Service Center
Egg Harbor Township, NJ
114 Reviews of Chapman Ford Lincoln Mazda - Service Center
Great service. Alex was extremely helpful and made my visit a pleasant one. My vehicle was completed exactly when I was told it would be. Alex was extremely helpful and made my visit a pleasant one. My vehicle was completed exactly when I was told it would be. More
I had a great experience buying my Mazda and the service experience has been fantastic every time! Special thanks to Erica, my Sales Consultant, and Ray and Juan, my Service Advisors! Keep up the great work experience has been fantastic every time! Special thanks to Erica, my Sales Consultant, and Ray and Juan, my Service Advisors! Keep up the great work! More
Always buy my cars here. I have had body work done as well. I love the new Mazda service set-up. I was in and out in just over an hour. Juan and his colleagues are polite, at I have had body work done as well. I love the new Mazda service set-up. I was in and out in just over an hour. Juan and his colleagues are polite, attentive and professional. More
The desk person was cordial, professional and knowledgeable..the cashier was friendly and helpful. I was keep informed and was given the estimate for repairs in a timely fashion knowledgeable..the cashier was friendly and helpful. I was keep informed and was given the estimate for repairs in a timely fashion More
Nobody likes having to go for service on their car. But you have to... so you may as well go somewhere that you enjoy visiting! Chapman is one of those places. My service reps are also my friends. But you have to... so you may as well go somewhere that you enjoy visiting! Chapman is one of those places. My service reps are also my friends. They don't take advantage of me, they give it to me straight and they work with me when I need it. On top of that, they technicians are top notch. No grease xxxxxxx wrenching on my Lincoln. When they say it's fix, I believe them. Problems happen... cars break... but I have never had to go back over and over for the same issue -- not once. More
Please check other dealerships when getting prices. I saved over four hundred dollars on a $1,300.00 job Chapman charges $170 per hour labor. Saved 35 dollars an hour on labor alone and they charge 30 I saved over four hundred dollars on a $1,300.00 job Chapman charges $170 per hour labor. Saved 35 dollars an hour on labor alone and they charge 30 percent higher for parts and a diagnostic. I was a customer there for 13 years and will never go back. The service manager (Rob) was going to call me right back after my concerns were brought to his attention, still waiting. Go elsewhere Chapman is not trustworthy. More