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Chapman Ford Lincoln Mazda - Service Center

Egg Harbor Township, NJ

4.7
124 Reviews

124 Reviews of Chapman Ford Lincoln Mazda - Service Center

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January 20, 2025

Awesome customer service! not long wait time. They assist you with all your vehicles needs! More

by kamyrideans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin
January 17, 2025

Had a pleasant experience getting new tires and an oil change. My service advisor also notified me that my front brakes did not need replacing, as I had previously thought so they saved me some money ther More

by harris.tylerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Huscher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The recall was taken care of very quickly. I wish I had known how quickly so I would have waited instead of paying for a Lyft both ways. More

by blynncrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Levitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

I always appreciate the professionalism, they explained everything Ray McDonald and the staff are great. More

by Joann.Kulikowski’
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray McDonald
January 10, 2025

The Chapman Ford service department has been excellent. I believe the main reason for me is Ray McDonald has been very good providing excellent communication and updating me on every aspect of the service More

by mpsimone4208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mc Donald
December 31, 2024

The technicians really know their stuff. Nice waiting area for the long time it takes to finish the whole visit. More

by john3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

From sales to service Chapman Ford in Egg Harbor Township provides extraordinary experience. Thank You More

by fblakeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mani Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Very well organized /efficient operation. Good communication thru text and phone calls (eg confirming appointment, status of repair, video from technician explaining work performed. More

by R.p.schubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob (service dept)
December 11, 2024

What I had done was done well. I felt that 21 text messages from start to finish was excessive. I also felt that $138 for an oil change and tire rotation was too pricey. More

by goliveri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Maggliacio
November 28, 2024

Recently brought my Mach E in for a recall. They were not very helpful in diagnosing additional issues. I ended up having to figure out and let them know. A short call to ford and google search More

by MachE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty
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