Chapman Ford Lincoln Mazda - Service Center

Chapman Ford is the best. Their Service Department rates a 10 by me. Raymond and Tracie are very professional, courteous and extremely helpful. 👍 Their Service Department rates a 10 by me. Raymond and Tracie are very professional, courteous and extremely helpful. 👍 More

Great service as always though cost of service more than the “usually expected increase “. But to be expected since the “mother lode “ for profit for a dealer is the service department. the “usually expected increase “. But to be expected since the “mother lode “ for profit for a dealer is the service department. More

I was in and out very efficiently. They took pride in working with my schedule great job. They took pride in working with my schedule great job. More

My service writer Traci Maligliaccio was awesome kept me informed on how my vehicle was coming.. informed on how my vehicle was coming.. More

Very professional and great customer Service. Kept me informed during progress of my service. Explained additional repairs needed. Kept me informed during progress of my service. Explained additional repairs needed. More

Service was done and completed by the time frame I was given. Tracie explained all that was coplete and was very professional and pleasant. given. Tracie explained all that was coplete and was very professional and pleasant. More

Great service, with a friendly atmosphere. Never have any issues with having my vehicle service here. Never have any issues with having my vehicle service here. More

My service advisor Ty was phenomenal! Excellent communication throughout and quite possibly the best service experience I’ve ever had. She also got me out of a rental and into a dealer lo Excellent communication throughout and quite possibly the best service experience I’ve ever had. She also got me out of a rental and into a dealer loaner I loved which could very well cause a purchase in the near future. More

6 hrs at dealership to replace window pillars and discovered they were wrong ones.No follow up from Trajah Cooper the entire 6 hours. VERY unsatisfacory! Incorrect license tag recorded on invoice. Ve discovered they were wrong ones.No follow up from Trajah Cooper the entire 6 hours. VERY unsatisfacory! Incorrect license tag recorded on invoice. Very poor service call with smeared, blacked-out areas on unreadable inspection report - very unprofessional! More

Every one was pleasant and helpful. I wish the service was in the shorter time frame. I was without car from 8.00am to 5.00 pm. I wish the service was in the shorter time frame. I was without car from 8.00am to 5.00 pm. More