Chapman Ford Lincoln Mazda

Could not have had a more pleasant experience in leasing our new car. Ralph really knew his stuff and was super nice and extremly helpful. Dean made the payments work well for us and could not have been mor our new car. Ralph really knew his stuff and was super nice and extremly helpful. Dean made the payments work well for us and could not have been more professional and considerate of our time and budget. This is our third purchase from Chapman and every time they continue to exceede our expectations. They are the BEST ! More

This was my 4th truck through Chapman and have refferred other family and friends who purchased vehicles. Have always had a good experience with them. No hassles when working on purchase price. other family and friends who purchased vehicles. Have always had a good experience with them. No hassles when working on purchase price. More

We absolutely recommend NICK MIDDLETON at this dealership. Although everybody there was curteous, he was the sales representative who was there from the start of the process until the end. He was dealership. Although everybody there was curteous, he was the sales representative who was there from the start of the process until the end. He was so nice that he even set my bluetooth connection between my new car and my cell phone! And in case you missed it, that was AFTER the sale! Also, we bought a Toyota which is not a make they are specialized in. However, Nick really took the time to give us as much information as possible to help us make an informed decision. Furthermore, the no nonsense, no pressure approach was really refreshing. Other car dealerships should take notes - make the price clear, treat your customers with respect and have knowledgeable sales reps. More

From being greeted by a Sales Consultant before even entering the building to driving off of the lot in my new vehicle, I had a thoroughly enjoyable experience at Chapman. As a first-time car buyer, I w entering the building to driving off of the lot in my new vehicle, I had a thoroughly enjoyable experience at Chapman. As a first-time car buyer, I wanted to be put at ease and walked through the steps of the process of buying a vehicle before actually going through the process, and my sales consultant, Ralph, met both of these requirements and more. From a friendly, thoroughly knowledgeable demeanor, to going through the high points (while also acknowledging the low points) in the vehicles he showed me, to frank discussion, I felt as if I was making the right decision in the vehicle I purchased, at the right price (because, if there's one thing you don't want to feel when making a major purchase, it's that you made the wrong decision). I had an excellent experience and will certainly go back to Chapman in the future. More

At no point did I feel pressured to make a purchase. The staff merely wanted to provide information and potential buying options. Never did they push product on me. They could not have been any more helpf staff merely wanted to provide information and potential buying options. Never did they push product on me. They could not have been any more helpful. Negotiations went smoothly, and the service center is extremely convenient. More

Answered all our questions. They were all very patient with explaining all the great Chapman services. They delivered on every promise of delivery and worked with us to hammer out a financial deal that we with explaining all the great Chapman services. They delivered on every promise of delivery and worked with us to hammer out a financial deal that we could accept and be happy with. Our sales Consultant was extreemly professional (Nick Middleton) and took his time to explain the new feature of the Ford Escape. We are very happy with the new car. More

From the minute we walked in, to the end, it was very nice. Henry came up and asked if we needed assistance. We said yes so he helped us. He is very nice man. He answered all our questions. He is very kn nice. Henry came up and asked if we needed assistance. We said yes so he helped us. He is very nice man. He answered all our questions. He is very knowledgable. We chose the SUV we liked and we started talking. Joe Callahan came over and started talking numbers and he was also wonderful. Needless to say we bought the truck. Henry showed me how to operate everything. He hooked up my bluetooth. Then we were reeted greeted by Bill Kassner. He explained the importance of an oil change and so forth. My ex husband I have been buying vehicles from Chapman Ford for years. I always recommend Fords and Chapman. More

The dealership was very clean and well equiped to pass the time away while waiting for my car to be repaired. wi-Fi, TV, and local newspaper with the crossword in it. very couteous people in the service a the time away while waiting for my car to be repaired. wi-Fi, TV, and local newspaper with the crossword in it. very couteous people in the service area too. Very pleased with the service writer, Ben L. More

Ever since I purchased my Explorer 5yrs. ago,my experience with Chapman Ford has always been a positive one. Love the Shuttle Service when I needed it more than a few times in the past. The Service experience with Chapman Ford has always been a positive one. Love the Shuttle Service when I needed it more than a few times in the past. The Service Dept. is " Five Stars ". Never had a negative problem with anyone. Last time I had my Explorer in for service, I had a positive experience with a service advisor named Loretta Antorino who went above & beyond for me! More

I just completed the purchase of a new Ford F-150 at Chapman Ford tonight and on the way home I think I fell in love again. Ralph Schnitzer made my wife & me feel at home & as if we were talking to a fr Chapman Ford tonight and on the way home I think I fell in love again. Ralph Schnitzer made my wife & me feel at home & as if we were talking to a friend of the family. This is the second new car that I have purchased from Ralph; I will never go to anyone else. I was a GM guy but not anymore - goodbye GMC, hello Ford F-150. Lastly, I would like to say that it not every day that the owner of a company takes the time to go over everything with you in a warm, enclosed facility with your fully-detailed, gassed-up new vehicle. Thank you so much Ralph; it was a pleasure. I will do my very best to send friends & family to Chapman. More