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Chapman Ford Lincoln Mazda
Egg Harbor Township, NJ
391 Reviews
Chapman Ford, Lincoln, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you’ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda . All models of Ford, Lincoln, Mercury, and Mazda are under one roof…..you’re sure to find the right vehicle for you……new or pre-owned Chapman Auto, your “Blue Oval Certified” dealer can handle all your automotive needs with their sales, service, parts, and collision departments. Notable achievements for Chapman Ford are: · Blue oval Certified in March 2001 · Partners in Quality – 2000 · North American Customer Excellence Award – 1996 & 1997 Chapman Ford has $12 million in new inventory and over $8 million in pre-owned inventory Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
The beginning of the Chapman Auto Group dates back to the mid-1930’s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group),served in the Navy and fought in World War ll. When he retired from active duty, Mr. Chapman went to work at his father’s station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a sales person. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 391 reviews
June 02, 2015
Nice experience! Would deal with again in a heartbeat. Our salesman, David Reyes really went to bat for us . Bruce Woods also worked for us on the numbers. Every staf Would deal with again in a heartbeat. Our salesman, David Reyes really went to bat for us . Bruce Woods also worked for us on the numbers. Every staff member there had a smile and were friendly. More
by judy718
Employees Worked With
Kelly O'conner
June 02, 2015
Good experience as usual I just recently leased my fourth vehicle from this dealership. As usual, I was happy with the customer service. I would recommend sales consultant Gre I just recently leased my fourth vehicle from this dealership. As usual, I was happy with the customer service. I would recommend sales consultant Greg Rawlings. Very friendly, courteous and easy to work with. More
by tedesco29
Employees Worked With
Greg Rawlings
June 01, 2015
Great Experience! I had a great experience with this dealership on 2 separate occasions! The process was smooth and the customer service provided by Steve Evans was exc I had a great experience with this dealership on 2 separate occasions! The process was smooth and the customer service provided by Steve Evans was excellent! More
by Rebecca37
Employees Worked With
Steve Evans
May 31, 2015
Great Salesman I bought a Ford Edge from Steve Evans and he was great! He knew what he was talking about and got me the best deal! He was not your typical salesman! I bought a Ford Edge from Steve Evans and he was great! He knew what he was talking about and got me the best deal! He was not your typical salesman! I recommend him to everyone! More
by Kcostello
Employees Worked With
Steve Evans
May 31, 2015
Steve Evans and the entire staff are wonderful! I was having a very hard time car wise and Steve was able to get me into a car within hours. I have since referred to more people to him and they are I was having a very hard time car wise and Steve was able to get me into a car within hours. I have since referred to more people to him and they are also thrilled. Would not recommend another dealership and I have worked in the business on and off foryears. Thanks again to Steve and the entire staff at Chapman Ford for all your hard work. Sally Ann Miller More
by Smiller1
Employees Worked With
Finance staff Service staff
May 31, 2015
excellent dealership it was the best experience I ever had at a dealership. My salesman Steve Evans made it a pleasure to do business there. I would recommend this dealer it was the best experience I ever had at a dealership. My salesman Steve Evans made it a pleasure to do business there. I would recommend this dealership. More
by donna0138
Employees Worked With
Steve Evans
May 31, 2015
Great Dealership I have given this dealership a rating of 5 stars for it's excellent service. This was the first car my wife and I purchased a car together and we were I have given this dealership a rating of 5 stars for it's excellent service. This was the first car my wife and I purchased a car together and we were told by many that buying a car can be a tiring process. I was more than pleased with both the professonialism and how quickly and smoothly the entire process went. Steve Evans was our sales associate and he was excellent. I knew I could trust him and would definitely return to this dealership again. More
by Leahb723
Employees Worked With
Steve Evans
May 30, 2015
Best service I have ever received Chapman ford was a pleasure to do business with. Dina contacted me and mentioned they had a great deal going on that suited my needs. I would definite Chapman ford was a pleasure to do business with. Dina contacted me and mentioned they had a great deal going on that suited my needs. I would definitely recommend this dealership to anyone searching for a vehicle. More
by mike1551
Employees Worked With
Dina Carlino
May 30, 2015
Trust is important to me I have purchased 2 vehicles from Chapman that ended with good experiences and great vehicles. My third vehicle I went for was a leased car, I think m I have purchased 2 vehicles from Chapman that ended with good experiences and great vehicles. My third vehicle I went for was a leased car, I think mostly due to miscommunication and probably my lack of knowledge left me disappointed. I wrote owner of my feelings and surprisingly got a immediate response & resolve, which let me know he was listening, Now that is what I call "exceptional" customer service. Recently a (chapman) employee Mike Murray came into my place of business, I got talking about my experience, and he took time on his own free time to explain it better for me to understand how the leasing world works for a lot of people. Thanks for that. My daughter will be needing a car in the near future and I will trust & continue to be a Loyal Chapman customer. More
by BunchieGirl
Employees Worked With
donald, Mr B. Kassner, Mike Murray etc.
May 30, 2015
Great experience My sales reps were Dina and linda.they helped me get the best price for the money I wanted to spend.I had a great experience with ford dealer ship the My sales reps were Dina and linda.they helped me get the best price for the money I wanted to spend.I had a great experience with ford dealer ship they were very patient with me.everything went so smooth,I love my purchase.Tony was the finacials guy he worked the numbers and made me happy.thank you for the great experience!! More
by Nikki5
Employees Worked With
Dina,Linda,Tony
