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Chapman Ford Lincoln Mazda
Egg Harbor Township, NJ
362 Reviews
Chapman Ford, Lincoln, and Mazda in Egg Harbor Twp, NJ Just minutes from the New Jersey Shore is where you’ll find the friendly, professional employees of Chapman Ford, Lincoln, Mercury, and Mazda . All models of Ford, Lincoln, Mercury, and Mazda are under one roof…..you’re sure to find the right vehicle for you……new or pre-owned Chapman Auto, your “Blue Oval Certified” dealer can handle all your automotive needs with their sales, service, parts, and collision departments. Notable achievements for Chapman Ford are: · Blue oval Certified in March 2001 · Partners in Quality – 2000 · North American Customer Excellence Award – 1996 & 1997 Chapman Ford has $12 million in new inventory and over $8 million in pre-owned inventory Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
The beginning of the Chapman Auto Group dates back to the mid-1930’s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group),served in the Navy and fought in World War ll. When he retired from active duty, Mr. Chapman went to work at his father’s station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a sales person. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 362 reviews
October 07, 2024
Very knowledgeable service writers and mechanics. Always great service. That's why I keep going back whenever I need to have my Lincoln serviced. Always very pleased. Always great service. That's why I keep going back whenever I need to have my Lincoln serviced. Always very pleased. More
by parademan
Employees Worked With
NA
October 02, 2024
Used car manager stands outside and unprofessionally smokes giant clouds of smoke next to the front entrance. Then he stands behind a counter and lies to you about what numbers are on his screen for you smokes giant clouds of smoke next to the front entrance. Then he stands behind a counter and lies to you about what numbers are on his screen for your trade. He will state there is many things wrong with your car. Look him in the face and ask him what is wrong with your car and you will get no response. Manager Donald that sits behind the counter all weekend. He calls you tells you the numbers over the phone then he starts playing games and lying when you get there in person. They don't care to waste your time just to have something to do or someone to work. I think they must be preying on peoples personal credit information for identity theft purposes. They seem to really want your social security number even when you are not buying anything. Tried to sell me a 2024 F-150 for $6500 over MSRP. Then proceeded to offer my $7,000 less then Kelly Blue Book for my trade and stated "the brake pads are at 50% in the front" Then when attempted to leave the numbers magically changed $7,000 in one swift pencil like it was a miracle. This place is 1985 car sales. Watch the movie "Suckers" and that is the exact experience you will have at this store. EXACT If they call you and tell you the numbers are done and come in to make the deal, expect to begin negotiations all over again when you get there and to only again leave in disgust. Female sales consultant RAYNA HOLMAN was very nice honest. Its a shame she has to work for such a scam operation. More
by j.zan128
Employees Worked With
Donald sales manager
October 02, 2024
I love Chapman Ford They work with you to get you in what you want !!! I recommend Erica She really helps you and I’m very Happy with my car you want !!! I recommend Erica She really helps you and I’m very Happy with my car More
by Sahara
Employees Worked With
September 25, 2024
Purchased new 2023 Lincoln Corsair. After multiple attempts to connect, it went in for service. Car was picked up on TH 9/12 and returned 9 days later on 9/21 without any repair because After multiple attempts to connect, it went in for service. Car was picked up on TH 9/12 and returned 9 days later on 9/21 without any repair because they said the replacement part did not come in. Service department said they would contact me when the part came in to reschedule. Still waiting...... More
by Carol I
Employees Worked With
Bessy
September 23, 2024
Great service at service counter, Ray was very helpful and answered all my questions and took my truck back for service. Also video text was very informative during service. and answered all my questions and took my truck back for service. Also video text was very informative during service. More
by susannewcomb.sn
Employees Worked With
Ray in service dept.
