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Chapman Ford Lancaster
Lancaster, PA
1,092 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,092 reviews
January 27, 2018
Awesome experience! Mike was super helpful throughout the entire process. He found us exactly what we were looking for. The whole process was fast and efficient. Overall Mike was super helpful throughout the entire process. He found us exactly what we were looking for. The whole process was fast and efficient. Overall an awesome experience! More
by Bigtrite2006
Employees Worked With
January 26, 2018
Spectacular I walked into Chapman Ford as an outsider. I was greeted by Tony as I was gazing the field full of pickup trucks. He was a well dressed gentleman who I walked into Chapman Ford as an outsider. I was greeted by Tony as I was gazing the field full of pickup trucks. He was a well dressed gentleman who was very kind as he made his approach. We had a little chat about trading in my truck for something a little newer. As we looked around I began to find that nothing on the lot with all the gizmos and gadgets I wanted was in my price range. Tony said he knows what I want and will keep his eyes open. It was simple, pleasant, and courteous. I hope to be back with a bigger budget or when the perfect truck arrives! More
by Amurr12
Employees Worked With
Tony Torres
January 26, 2018
Buying a new car experience . Family like atmoshpere. Tony Torres was an exceptional sales person and very negotiable Tom the General manager was also very helpful! I am recommen Family like atmoshpere. Tony Torres was an exceptional sales person and very negotiable Tom the General manager was also very helpful! I am recommending to all my friends and family Chapman Ford ! More
by Robert.neff
Employees Worked With
Tony Torres, Andrew Proctor
January 26, 2018
Best Car Buying Experience Scott will work hard to get you the best deal and make your car buying experience a pleasant one. He is very professional and knowledgeable. Highly Scott will work hard to get you the best deal and make your car buying experience a pleasant one. He is very professional and knowledgeable. Highly recommend. More
by Tombold29
Employees Worked With
Scott Greiner
January 26, 2018
Awesome experience Scott Greiner was excellent. The whole experience was very professional and it made my buying decision easy. Everything was seamless and i even got be Scott Greiner was excellent. The whole experience was very professional and it made my buying decision easy. Everything was seamless and i even got better financing than I had thought. Go to Chapman and ask for Scott. Easy - peasy. More
by Beach Brad
January 26, 2018
Top notch I shopped around before coming to Chapman. Scott made me feel special and I felt like I made the right decision. He worked in my best interest I shopped around before coming to Chapman. Scott made me feel special and I felt like I made the right decision. He worked in my best interest More
by Beach Fun
Employees Worked With
Scott Greiner
January 26, 2018
Browsing for a car Very helpful young man. Listen to what I was looking for. In a vehical. Gave me time to think about what I like too do. I recommend your dealersh Very helpful young man. Listen to what I was looking for. In a vehical. Gave me time to think about what I like too do. I recommend your dealership. More
by Cyyyy
Employees Worked With
Tony Torres
January 25, 2018
15 ford fusion lease Jared Meshey was the salesman I had. He made things quick and painless and put me in a great car at the price I was looking for. Overall great experie Jared Meshey was the salesman I had. He made things quick and painless and put me in a great car at the price I was looking for. Overall great experience from start to finish. More
by Kdew685
Employees Worked With
January 25, 2018
Lancasters Ford dealer I felt that I had a good experience with Jared by salesperson. The Fusion that I bought was at a good price and the overal experience was a positive o I felt that I had a good experience with Jared by salesperson. The Fusion that I bought was at a good price and the overal experience was a positive one. More
by Snickers
Employees Worked With
January 25, 2018
Great experience My sales experience with Jared was fantastic. I test drove all makes and models of pick up trucks and he sold me on the Ford F-150 by actively listeni My sales experience with Jared was fantastic. I test drove all makes and models of pick up trucks and he sold me on the Ford F-150 by actively listening to my needs and selling the features and benefits without being pushy or overly aggressive. I would recommend Jared and Chapman to my friends and family. More
by archer2016
Employees Worked With
