Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Ford Lancaster
Lancaster, PA
1,091 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,091 reviews
June 06, 2025
Absolutely a pleasure to work with Harrison ! From the day we ordered our F450 till 6 months later for delivery, Harrison kept us informed and part of the process the entire time. He even went ab From the day we ordered our F450 till 6 months later for delivery, Harrison kept us informed and part of the process the entire time. He even went above and beyond on delivery day and made it very special for us. Harrison is a committed professional and he shows absolute dedication to his customers. We will be back very soon! More
by patrick.s.dexter
June 04, 2025
I had a great experience buying my car here. The staff was very friendly and attentive, helping me throughout the entire process and patiently explaining everything. The service was excellent, a The staff was very friendly and attentive, helping me throughout the entire process and patiently explaining everything. The service was excellent, and best of all, the vehicle comes with a lifetime engine warranty, which gave me a lot of confidence. I definitely recommend this place! More
by Alexis Ramos
June 03, 2025
Excellent service, pleasant atmosphere. The team asks questions and listens, they do everything to meet the needs of the customer. The team asks questions and listens, they do everything to meet the needs of the customer. More
by Kline2007
Employees Worked With
June 01, 2025
My sale representative and GM Jason are awesome and this experience was great. I would surely recommend friends and family experience was great. I would surely recommend friends and family More
by kylewendellwilliams
May 28, 2025
Very nice guy. Explained everything in detail and was very helpful. Would definitely recommend him again to anyone if they need help. Explained everything in detail and was very helpful. Would definitely recommend him again to anyone if they need help. More
by Ty Young-Allen
May 28, 2025
Top quality service. Staff were very professional. Highly recommend there service to anyone. Excellence at its finest. Staff were very professional. Highly recommend there service to anyone. Excellence at its finest. More
by meganyoungbennett
May 26, 2025
He was wonderful with us he was great please keep him around he will serve your company well. I thought John Meshey treated us well well Tyler was very good as well i would say we were blessed thank you around he will serve your company well. I thought John Meshey treated us well well Tyler was very good as well i would say we were blessed thank you Tyler. More
by Piglet21tigger
Employees Worked With
Other Employees :
Tyler
May 18, 2025
Had a great experience at Chapman. Tyler Dahowski and Mike Mumma took care of me. Come in and ask for Tyler. You will not be disappointed! Tyler Dahowski and Mike Mumma took care of me. Come in and ask for Tyler. You will not be disappointed! More
by adam_glassgd
May 15, 2025
Thank you Tyler for the best sales experience. You made the whole buying process from start to finish. You made the whole buying process from start to finish. More
by Jenn
May 09, 2025
Inrcredibly pleasant, thorough, and helpful. It's a pleasure working with Tyler. This is the 4th time working with him. It's a pleasure working with Tyler. This is the 4th time working with him. More
by bobby
Employees Worked With
