Chapman Dodge Chrysler Jeep RAM of Yuma

Salesmen & Managers consider themselves better than you! I wish I could say nice things, but no. I really wanted to buy a vehicle, but the salesman wanted to waste time for no reason other than insult my in I wish I could say nice things, but no. I really wanted to buy a vehicle, but the salesman wanted to waste time for no reason other than insult my intelligence. While in the phone prior to me setting foot on the lot we agreed on a set price on a Dodge Journey SXT V6 with Power and Connectivity packages for 19.8. Then when I arrive the price suddenly jumps 2 grand higher. Then he went on and on about how he had no control of the price, then I said why am I talking to you. Then he starts talking about the MSRP and how that makes a difference. It doesn't by the way. So to stop him, I gave my analogy of my widget company. The widget company sells me a widget for 5 cents and says the MSRP is 1 dollar. Customer walks in and says that's too expensive, so I say don't worry you qualify for thec wearing blue pants rebate for 25 cents. He then says sold and buys my widget for 75 cents. I then make a profit of 70 cents. This analogy seemed to confuse him and he went right back to why we couldn't go back the original agreed upon price. I said I'm going, he said we can still work on it. I replied are we going have a deal at 19.8? He said he stayed late for his kids. I have kids, what does that have anything to do with anything? Then I got in my truck to leave, he went into the building and started laughing with the sales manager. If he didn't do that I wouldn't be writing this. He could've waited ten minutes until I left to make fun of me. He lost the sale over 450 dollars and they lost a family of customers because they were obtuse and demeaning. Epilogue, I found a better price with Autonation in Phoenix by 2 thousand. More

Stephanie called and told us about our car we bought. Stephanie called us and followed up on my inquiry of our Dodge Charger. And we bought it. Our salesman was Frankie. I didn't know there was all these Stephanie called us and followed up on my inquiry of our Dodge Charger. And we bought it. Our salesman was Frankie. I didn't know there was all these Fisher places. I hope she gets part of the commission as she was there first and followed up More

Great experience with Sam Oliverio I had a great buying experience with Sam Oliverio! He took tons of time, was great and knowledgeable about many different makes and models, was never I had a great buying experience with Sam Oliverio! He took tons of time, was great and knowledgeable about many different makes and models, was never pushy at all. I really dislike the pushy part of car sales, and SamO was NEVER pushy. All the staff that I came upon was nice and friendly and made sure I was being taken care of. Overall great experience, I left with what I wanted and am excited about my new car. Great team at Fisher! More

Awesome experience I worked with Sam O for the purchase of my new 2016 Grand Caravan. It was a great experience! He did a wonderful job interpreting every aspect of the I worked with Sam O for the purchase of my new 2016 Grand Caravan. It was a great experience! He did a wonderful job interpreting every aspect of the deal to us. Will most definitely be working with him in the future, and sending my friends to him! Thank you! More

Part Replacement We are from Idaho and this was our first visit to Yuma. Unfortunately, we had truck problems and had to have a TipM replaced. JR did a computer anal We are from Idaho and this was our first visit to Yuma. Unfortunately, we had truck problems and had to have a TipM replaced. JR did a computer analysis which confirmed that we did indeed need a new TipM the last thing on a Friday afternoon. He located the part in Texas and placed the order which arrived on Monday. He was able to get us in Tuesday morning to have part installed and had us on our way by noon. He was very helpful and met our needs for getting back to Idaho. More

Great Place This was my second visit. J.R. is a remarkable young man. He's very helpful. Issues were completed without having to reschedule an appointment. Will This was my second visit. J.R. is a remarkable young man. He's very helpful. Issues were completed without having to reschedule an appointment. Will defiantly bring Jeep back for Service. More

Don't Do It! I bought a 2015 Dodge Dart. The salesman...Victor Martinez said this model would get epa estimated 41 mpg. But it doesn't. You see The only Dodge Dart I bought a 2015 Dodge Dart. The salesman...Victor Martinez said this model would get epa estimated 41 mpg. But it doesn't. You see The only Dodge Dart able to get 41 mpg is the AERO. Clever trick Victor...selling me the wrong car! You sold me a car you've never even seen before! This is significant to me because I drive 168 miles per day. When I went in that was my foremost crteria. But alas, hoodwinked by the Fishers. Oh, also lifetime oil change included. Lifetime is right 2.75 hours to change the oil in the Dodge Dart at the Fisher Dodge Dealership. More

Its my best car shop ever Héctor Medrano makes my best experience at dealer service. Him always has the best way to buy a new car. I will glad to come back to buy it. Héctor Medrano makes my best experience at dealer service. Him always has the best way to buy a new car. I will glad to come back to buy it. More

overall expierence extremely statisfied with the service provided to and my family.Will definitely go back any time soon! Hector made the whole expierence informative an extremely statisfied with the service provided to and my family.Will definitely go back any time soon! Hector made the whole expierence informative and pleseant. I appreciate his patients and professionalism. More

Great Exprience Kevin Nakasawa was great to work with. He is honest and followed through with all details of the sale. Financing was easy and paperwork was no hass Kevin Nakasawa was great to work with. He is honest and followed through with all details of the sale. Financing was easy and paperwork was no hassle. I think the price was fair and value they gave me on trade in was excellent. Great experience. More