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Chapman Chevrolet - Service Center

Philadelphia, PA

4.3
78 Reviews

78 Reviews of Chapman Chevrolet - Service Center

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June 20, 2025

Fast and convenient service from my service advisor Johnathan quick and convenient oil change in and out other issues detected and covered under warranty.. Happy service customer More

by addiecosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Staley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Brigila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bucholski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan
June 18, 2025

The visit was friendly, pleasant, resourceful,and how take really good care of your vehicle. More

by annmills896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Jane Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Very helpful i was keep informed throughout the whole process. No surprise with cost. The service and parts department is second to none More

by rlucien5168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hathaway service
June 16, 2025

The customer service is very good they explain even to you in detail and the coolest thing is when they send a video to your phone about the work that was done on your car More

by SERENITY2K17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
June 15, 2025

Very capable and kept me informed. Liked the video on the service. All the work was stealer even paying was comfortable More

by AMURPHY397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Staley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jane Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keane Storey
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

I haven't heard anything on the progress of my vehicle 😕 😐 please contact me asap More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keane Storey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keane storey
June 15, 2025

Customer service staff (Jonathan especially) are great. its pricey like most dealerships, and I’ve had to have them redo a couple of things over the years, but they make good on things, and by and large th More

by Maxzahniser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
June 14, 2025

Jonathon endured all was fixed in one day! Very satisfied with the service and professionalism More

by davehunter21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Hathaway
June 13, 2025

I would like less wait time but understandable having to call the insurance company must get everything preapproved first before performing work on the vehicle services itself is susceptible More

by Rain man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

They are cordial and respectful. Never had a bad experience with the their employees very helpful when you have questions. More

by liz19981
Recommend Dealer
Yes
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