
Chapman Chevrolet
Philadelphia, PA
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I rated my likelihood of recommending Chapman Chevrolet, LLC a 10 because of the outstanding customer service, seamless purchasing process, and overall positive experience I had with the dealership. From th LLC a 10 because of the outstanding customer service, seamless purchasing process, and overall positive experience I had with the dealership. From the moment I walked in, the staff was incredibly welcoming, knowledgeable, and attentive to my needs. The sales team took the time to understand what I was looking for in a vehicle and provided me with multiple options that fit my budget and preferences. The transparency and professionalism displayed throughout the entire process were exceptional. There were no hidden fees or high-pressure sales tactics—just honest communication and a genuine effort to help me make the best decision. The finance department made the paperwork process easy and stress-free, ensuring I fully understood my options and securing me a great deal on financing. Additionally, the dealership’s commitment to customer satisfaction extended beyond the sale. The service department was equally impressive, offering efficient maintenance and excellent post-purchase support. The overall atmosphere at Chapman Chevrolet was professional yet friendly, making it clear that customer satisfaction is their top priority. Because of their dedication to providing an exceptional car-buying experience, high-quality vehicles, and outstanding after-sales service, I wouldn’t hesitate to recommend Chapman Chevrolet to anyone looking for a trustworthy and hassle-free dealership experience. More
From Start to finish was a breeze. I dislike going to car dealerships because I'm not a fan of sales people and the sneakiness that goes on for hours. I CANT EXPRESS how this process w I dislike going to car dealerships because I'm not a fan of sales people and the sneakiness that goes on for hours. I CANT EXPRESS how this process was for me. From the very start, Dan and Amanda were exceptional. Super nice friendly people. I didn't feel overwhelmed at all (okay maybe a little bit when I first arrived) but once I went through the doors and they greeted me and all my anxiety went away. I know nothing about Philadelphia when it comes to car dealerships but I highly recommend Chapman. I found my vehicle through carfax.com which lead me to Chapman. I highly recommend them and also recommend dealing with Amanda and Dan. I can't forget Mary in fiance. They definitely have a customer for life 💗 More
Joe Buchoiski could have been more helpful And Chapman couldn’t have made the process any smoother. Five stars across-the-board. couldn’t have made the process any smoother. Five stars across-the-board. More
Joe Bucholski was very helpful and helped us get the vehicle we wanted and was willing to help make it work. Super nice and not pushy or aggressive. They made you feel like family and not trying to ge vehicle we wanted and was willing to help make it work. Super nice and not pushy or aggressive. They made you feel like family and not trying to get one over on you. More
The buying experience went well. The breakdown occurred once I left the property. The $70k truck that I bought had bad front-end alignment which I realized within 5 minutes of leav The breakdown occurred once I left the property. The $70k truck that I bought had bad front-end alignment which I realized within 5 minutes of leaving the dealership. Had it not been late at night and the start of a 90 minute drive home, I would have returned to the dealership. Then a piece of trim on the roof that was not installed properly got ripped off. I called the dealership and they refused to stand behind their product and fix either item. I was shocked at their response. I will not return to a dealership that only cares about making the sale and not standing behind their product after the sale. More
I highly recommend this dealership. Purchase a Chevy Equinox in August 2024. When, I tell you the customer service was a Five Stars all the way around. Every helpful, sales representati Purchase a Chevy Equinox in August 2024. When, I tell you the customer service was a Five Stars all the way around. Every helpful, sales representatives and customer service was a top 10. Everyone was a top 10 honestly. More
Our family had a very pleasant and smooth experience purchasing a new vehicle with the help of our sales consultant, Mr. Robert Briglia. He was very personable, humorous, and helpful as he guided us tow purchasing a new vehicle with the help of our sales consultant, Mr. Robert Briglia. He was very personable, humorous, and helpful as he guided us towards getting the car we wanted. Also, sometimes my family needed a little time to discuss or translate some information in our other language, and Mr. Robert was very patient in giving us time to get everyone up to speed. The establishment was very professional and clean, and the location lends itself well to a good test drive. If you're in the market for a new car, definitely come give this place a visit. More