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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,374 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,374 Reviews of Chapman BMW On Camelback

October 25, 2017

HORRIBLE!! THIS SALESMAN HAS NO MORALS Let me start out by saying that my father was dying of cancer, this cunning snake of a dealer convinced my father to buy the most expensive car on the More

by unhappybmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Cates
Oct 30, 2017 -

Chapman BMW On Camelback responded

First let me say we are sorry for your loss. We are very surprised by this review. Many of us here were very familiar with Chris' situation, went out of the way to accommodate his wishes, spent time at the hospital with him and checked on family at his request. Sean is very good salesman and generous with his time, he took time away from his family to spend time with Chris. If you would like to discuss this further please feel free to contact me at 602-308-4907 or vidawilson@chapmanchoice.com Vida Wilson - Business Development Manager

October 22, 2017

Surprisingly enjoyable I went in to simply get some general quotes to see the viability of getting a new car. The salesman I spoke with, Sammy was a very knowledgeable indiv More

by Huffdev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele , Sammy Destefano
Oct 27, 2017 -

Chapman BMW On Camelback responded

Congratulations on your new BMW! And welcome to the Chapman BMW on Camelback family. We are so pleased everything came together for you while you were here and that Sammy and Michele made your experience a great one. Please join us for the New Owners Clinic held the 2nd Saturday of each month in our new car building at 830 E Camelback Road, Phoenix - 10AM. Enjoy your Ultimate Driving Machine! Vida Wilson - Business Development Manager - 602-308-4907 vidawilson@chapmanchoice.com

October 22, 2017

Ninth BMW for our family!! I highly recommend working with Joe Lena if you are in the market to purchase or lease a BMW. My recent purchase was the third I have made at BMW Cam More

by K. Lytle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lena, Mike Anderson
Oct 27, 2017 -

Chapman BMW On Camelback responded

Thank you for your great review, repeat business and brand loyalty. We are proud to be able to offer such amazing vehicles to our customers and to have staff as awesome as Joe. If we had a frequent buyer club we would make you President! Enjoy your latest Ultimate Driving Machine! Vida Wilson - Business Development Manager - 602-308-4907 vidawilson@chapmanchoice.com

October 21, 2017

excellent and dependable service! My service advisor promptly took care of my car issues and provided me with a rental car. I have always had excellent work done at Chapman BMW! More

by pkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Stewart
Oct 27, 2017 -

Chapman BMW On Camelback responded

Thank you for your review and for choosing Chapman BMW on Camelback for your BMW service needs. Both are greatly appreciated. We hope to help you maintain your BMW for years to come and wish you happy and safe Ultimate Driving! Vida Wilson - Business Development Manager - 602-308-4907 vidawilson@chapmanchoice.com

October 18, 2017

BMW purchase Have purchased 2 BMW's here and both experiences were A1. Staff in all departments have always been responsive and interested in making sure we were More

by asdfsafas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ludke, Steve Murphy
Oct 19, 2017 -

Chapman BMW On Camelback responded

Thank you for your review and repeat business at Chapman BMW on Camelback. We are pleased to hear you had another great experience for your car buying, it is how it should be. Enjoy your New Ultimate Driving Machine and we will look forward to seeing you for any service needs you may have. Vida Wilson - Business Development Manager - 602-403-3857

October 17, 2017

Amazing Hey everyone I absolutely love this place.Michael Messer was the rep that helped me he was so awesome! I have never received customer service like thi More

by moniquehardware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Messer, Steve Zucker, Mike Anderson
Oct 19, 2017 -

Chapman BMW On Camelback responded

Thank you for your rave review and for visiting the Chapman Value Center. We are so pleased to hear that everything went great for you both and hope you are enjoying your new vehicle. Michael is a great salesman and goes the extra mile for his clients. Please think of us again when you are in the market and refer friends and family to Michael he will greatly appreciate it! Happy and safe driving! Vida Wilson - Business Development Manager - 602-403-3857

October 16, 2017

Best buying experience ever I was referred to Craig by a friend. I had a couple bad run ins the day prior trying to find and buy a car, Craig was everything they weren't. He's ex More

by mikadiaz86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
Oct 16, 2017 -

Chapman BMW On Camelback responded

We appreciate your review Michelle and are so pleased that you had a great experience with Craig. Car buying should be a great time! We appreciate the opportunity to earn your business and hope you are truly enjoying your new BMW! It’s a drive but a nice one and we hope you will visit us for any service needs you have also. Vida Wilson – Business Development Manager – 602-308-4907

October 16, 2017

Test drive Went to Chapman to check out the x-series bmw’s. We were promptly greeted. We were offered a test drive of an x1. Was rather impressed by the handl More

by Mellalight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Destefano
Oct 19, 2017 -

Chapman BMW On Camelback responded

Thank you for your review and for visiting Chapman BMW on Camelback. We are pleased to hear you got to test drive the X1 and that you enjoyed it. Hopefully we will see you again if you decide BMW is the right fit for your vehicle needs. Vida Wilson - Business Development Manager - 602-403-3857

October 14, 2017

Best used-car buying experience ever If you are looking for a high-quality used car at a reasonable price, Chapman BMW On Camelback is the place to go! We bought an Audi A4 last September More

by Dieter Otte
Recommend Dealer
Yes
Employees Worked With
Alan Lopez
Oct 16, 2017 -

Chapman BMW On Camelback responded

Thank you Dieter for your great review. We truly appreciate you taking the time to write it. We are very pleased to hear that your Audi A4 is a great fit, that is a very important part of buying a vehicle. Alan is a great salesman and will be happy to assist you whenever you, family or friends are in the market for a vehicle. Thank you again for your business! Vida Wilson – Business Development Manager – 602-308-4907

October 13, 2017

Easiest car buy of my life What a great sales experience. I had my older BMW in for service and decided to look at an SUV. I have a small garage so my test drive with Steve incl More

by LuAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Oct 16, 2017 -

Chapman BMW On Camelback responded

We appreciate your review LuAnn and are so pleased that you had a great experience with Steve. We do like making car buying a great time! We appreciate the opportunity to earn your business and hope you are truly enjoying your new BMW! It’s a drive but a nice one and we hope you will visit us for any service needs you have also. Vida Wilson – Business Development Manager – 602-308-4907

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