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31 Reviews of Chaparral Ford Inc. - Service Center
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Verified Customer
June 01, 2025
The pick up service was great. Everything checked out great with my truck. The only thing I was concerned with was the time it took to be serviced. Everything checked out great with my truck. The only thing I was concerned with was the time it took to be serviced. More
by DAWNRIHN
Employees Worked With
Maria
May 25, 2025
Dealing with the purchase of my New F-150 was a total disaster and I mean a disaster. The salesman Richard was terrible, and some tall slender guy name Scott was also rude and of know help. The only pers disaster and I mean a disaster. The salesman Richard was terrible, and some tall slender guy name Scott was also rude and of know help. The only person that try to help me was brad with the issues of adding tow mirrors and running boards that eventually the tow mirrors would not work, and it took 3 weeks to get the running boards done correctly. I owned the truck for a month and a half and had the truck (3) days. I want to thank Brad for his help but as far as Richard (my salesman) did nothing but lie and not return my calls when things did not work out as far as the mirrors went and had no solutions on how to fix the problem. Good solutions that is. I would never or tell anyone to buy a truck from this dealership. More
by KEN_PHILLIPS61
Employees Worked With
Richard
May 23, 2025
Always a pleasure to deal with maintenance department never disappoints! Top notch attention is given! never disappoints! Top notch attention is given! More
by JOY10
May 10, 2025
Glad I stopped in this dealership; super helpful, professional and made me feel welcomed. Excellent to work with. The number of available vehicles/choices was fantastic. professional and made me feel welcomed. Excellent to work with. The number of available vehicles/choices was fantastic. More
by hugo.h.urbina
Employees Worked With
Josh
May 03, 2025
Service department very friendly and helpful. The courtesy pickup is a plus.for a single customer. The courtesy pickup is a plus.for a single customer. More
by Gunnlinda
April 30, 2025
I have an ESP plan but it took weeks for a loaner vehicle to become available for me to be able to drop off my truck for service. Was very tempted to go to Jordan Ford for service. to become available for me to be able to drop off my truck for service. Was very tempted to go to Jordan Ford for service. More
by hpaauto
April 19, 2025
Justin and the staff at Chaparral Ford are the greatest. Friendly, courteous, and go out of their way to be helpful. I wish I could move them into San Antonio so I wouldn’t have to drive so far but then aga Friendly, courteous, and go out of their way to be helpful. I wish I could move them into San Antonio so I wouldn’t have to drive so far but then again it’s worth it. More
by pe4evr
Employees Worked With
Other Employees :
Justin was my Tech. He’s the greatest!
April 17, 2025
It was very convenient for me and I was able to have everything done in one day everything done in one day More
by ARRAMIREZ1
Employees Worked With
