Chaparral Ford Inc.
Devine, TX
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33 Reviews of Chaparral Ford Inc.
Worst customer service experience I have ever received. First my car was brought in because the tire was in properly installed by there technician. I had 1 lug nut on and one sitting on the tire. To make t First my car was brought in because the tire was in properly installed by there technician. I had 1 lug nut on and one sitting on the tire. To make the matter worse, I had to find and deal with getting the car towed to them. Then when I picked up the vehicle I got no service ticket of what was done. To top it all off no apology from anyone about all this. If your car needs service stay away and go to another Ford dealership. More
Chaparral Ford delivers on their commitments. I reserved and ordered a Lightning on 5/20/21. 462 days later the truck arrived. Chaparral honored our original 1.25 year old deal. I reserved and ordered a Lightning on 5/20/21. 462 days later the truck arrived. Chaparral honored our original 1.25 year old deal. More
Great service from Ali Salib, very patient with me making a big decision. He was very knowledgeable and got everything added to my Ford Ranger I asked for! a big decision. He was very knowledgeable and got everything added to my Ford Ranger I asked for! More
They were very courteous and attentive. I told them what I was looking for and my price per month. They gave me several different cars to try out. I test drove several cars and SUVs. I f I told them what I was looking for and my price per month. They gave me several different cars to try out. I test drove several cars and SUVs. I found the best ride for my back! Since my car was not totally ready for me, they gave me a loaner, actually it ended up being two loaner. Great job! More