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Chaparral Ford Inc.
Devine, TX
62 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 PM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 62 reviews
May 01, 2025
Great service. Called Dustin at 9am and had a deal in place by lunch! He was very attentive to what I wanted and did not put any pressure on at all Called Dustin at 9am and had a deal in place by lunch! He was very attentive to what I wanted and did not put any pressure on at all More
by RIZO.JOEL
Verified Customer
April 30, 2025
I have an ESP plan but it took weeks for a loaner vehicle to become available for me to be able to drop off my truck for service. Was very tempted to go to Jordan Ford for service. to become available for me to be able to drop off my truck for service. Was very tempted to go to Jordan Ford for service. More
by hpaauto
April 19, 2025
Justin and the staff at Chaparral Ford are the greatest. Friendly, courteous, and go out of their way to be helpful. I wish I could move them into San Antonio so I wouldn’t have to drive so far but then aga Friendly, courteous, and go out of their way to be helpful. I wish I could move them into San Antonio so I wouldn’t have to drive so far but then again it’s worth it. More
by pe4evr
Employees Worked With
Other Employees :
Justin was my Tech. He’s the greatest!
April 17, 2025
It was very convenient for me and I was able to have everything done in one day everything done in one day More
by ARRAMIREZ1
Employees Worked With
April 16, 2025
The service provided by the advisors at Chaparral Ford was amazing like always. I will forever take my vehicles there. was amazing like always. I will forever take my vehicles there. More
by SKYLER9
April 14, 2025
Excellent customer service from start to finish. The sales person Juan Vera was very professional as well as the General Manager Steven. Both Juan and Steven never hesitated to answer my questions d The sales person Juan Vera was very professional as well as the General Manager Steven. Both Juan and Steven never hesitated to answer my questions during the sale of the Bronco. Job well done!!! More
by JDURAN_10817
April 14, 2025
Excellentservice - greatpersonnel- we’ve been an All Ford family for years and always will be. family for years and always will be. More
by countess_k_2000
April 14, 2025
Justin, Augi, Marie and the rest of the Service Team are outstanding. They were observant and thorough and took good care of me. Their evaluation probably saved my life as my right front tire was badly co outstanding. They were observant and thorough and took good care of me. Their evaluation probably saved my life as my right front tire was badly compromise with continued operations at highway speed. Eric G More
by LEWISEMPIRE
