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Chaparral Ford Inc.
Devine, TX
62 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 PM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 62 reviews
May 30, 2025
This is not the first nor the last vehicle I will purchase from Chaparral Ford! Exemplary focus on the customer experience from sales to service! purchase from Chaparral Ford! Exemplary focus on the customer experience from sales to service! More
by dancinjames
Verified Customer
May 25, 2025
Dealing with the purchase of my New F-150 was a total disaster and I mean a disaster. The salesman Richard was terrible, and some tall slender guy name Scott was also rude and of know help. The only pers disaster and I mean a disaster. The salesman Richard was terrible, and some tall slender guy name Scott was also rude and of know help. The only person that try to help me was brad with the issues of adding tow mirrors and running boards that eventually the tow mirrors would not work, and it took 3 weeks to get the running boards done correctly. I owned the truck for a month and a half and had the truck (3) days. I want to thank Brad for his help but as far as Richard (my salesman) did nothing but lie and not return my calls when things did not work out as far as the mirrors went and had no solutions on how to fix the problem. Good solutions that is. I would never or tell anyone to buy a truck from this dealership. More
by KEN_PHILLIPS61
Employees Worked With
Richard
May 23, 2025
Always a pleasure to deal with maintenance department never disappoints! Top notch attention is given! never disappoints! Top notch attention is given! More
by JOY10
May 20, 2025
Nice young man . .went out of his way to find me the truck I wanted .went out of his way to find me the truck I wanted More
by hilltop1996
May 18, 2025
Absolutely love my Bronco! Great service, honest team, and a smooth experience from start to finish Great service, honest team, and a smooth experience from start to finish More
by ABIPC2010
Employees Worked With
May 10, 2025
Glad I stopped in this dealership; super helpful, professional and made me feel welcomed. Excellent to work with. The number of available vehicles/choices was fantastic. professional and made me feel welcomed. Excellent to work with. The number of available vehicles/choices was fantastic. More
by hugo.h.urbina
Employees Worked With
Josh
May 03, 2025
Excellent experience. Received exactly what I was looking for. Was walked through the entire processs. Received exactly what I was looking for. Was walked through the entire processs. More
by JAKLM3306
May 03, 2025
Had been looking, but didn't really expect to buy right away. Found what I needed and was able to negotiate a decent deal on two ranch vehicles. Will be picking up the prepped vehicles next week. away. Found what I needed and was able to negotiate a decent deal on two ranch vehicles. Will be picking up the prepped vehicles next week. More
by henhat
Employees Worked With
Skyler Tedder
May 03, 2025
I purchased exactly what I was looking for. Chaparral Ford walked me through every step of the way. Great experience! Chaparral Ford walked me through every step of the way. Great experience! More
by JAKLM3306
Employees Worked With
May 03, 2025
Service department very friendly and helpful. The courtesy pickup is a plus.for a single customer. The courtesy pickup is a plus.for a single customer. More
by Gunnlinda
