
Champion Hargreaves Chevrolet
Royal Oak, MI
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I couldn’t recommend this dealership enough! My sales rep Jeff Glomboske and Sales manager Nick Nawrocki were absolutely incredible. We purchased my 2020 Traverse I had been leasing and leased a My sales rep Jeff Glomboske and Sales manager Nick Nawrocki were absolutely incredible. We purchased my 2020 Traverse I had been leasing and leased a new 2022 Equinox. Jeff and Nick went above and beyond to make sure I got the exact style of equinox I wanted and all the blacked out accessories I had to have. Jeff was super friendly, polite and professional! He kept me updated and informed of everything the entire process and answered any questions my husband and I had along the way. My car seriously looks awesome and I couldn’t be happier with how everything turned out. I will absolutely be back here for all of my car needs. Already planning on coming back to black out my husband’s traverse next! Thank you Jeff and Nick for everything!! More
So the Salesman wants to do a soft hit to see if my Fiancee and I qualify for a used car. He assured us that it was a soft hit so we agreed to see what we would be looking at spending per month and if Fiancee and I qualify for a used car. He assured us that it was a soft hit so we agreed to see what we would be looking at spending per month and if we would qualify. 30 minutes later he comes back and tells us "great news your approved!!" Wait! What? He had created 3 hard hits on my credit report that won't come off for 2 years. That's not even the worst thing. My fiancee had 5 HARD HITS on her credit report an they weren't even with the same banks that were on my report. Why the xxxx did we have 8 hard hits when we only looked at 2 cars. I have bought a few cars in my life and have never had more then one hit on my credit report at any time. They will deceive you. This place will never get my business. And we were going to buy that car until this happened. NEVER AGAIN! We went to another dealership and are going to purchase a car with them and only one hit on my report More
Jared Diskin is the worst person to work with. He acted very immaturely and was extremely unprofessional and petty. I would rather pay sticker price than deal with this guy. very immaturely and was extremely unprofessional and petty. I would rather pay sticker price than deal with this guy. More
What a bunch of lying money hungry idiots.Took my money What a bunch of lying money hungry idiots. Took my money but held paper work for over a week so I could not drive my new car that was paid in full. What a bunch of lying money hungry idiots. Took my money but held paper work for over a week so I could not drive my new car that was paid in full. More
Took my vehicle in for an oil change. Two months later, got an alert stating the washer fluid was low. I called the dealer and requested that a free oil change be done because if they did not bother to ch got an alert stating the washer fluid was low. I called the dealer and requested that a free oil change be done because if they did not bother to check this, what else was missed? I was asked if I attempted to fill it up on my own to check if there was a leak. I had not filled it on my own as I would have lost the proof there was no fluid. I was then told I could come up and have it topped off and I would be given a free gallon of washer fluid for my trouble. I stated again that I wanted a free oil change as I was not confident that the multi-point inspection was completed properly. I was told the filter would be checked and if it was new an oil change would not be performed. I promptly hung up the phone. I spoke with Tom in service who clearly did not care about my $40,000 investment in Chevrolet nor did he care for my safety concern that other things could have been missed. I have since filled up my washer fluid and there is no leak. While the offer of a free gallon of washer fluid is kind, it does not make up for the fact I am losing my time and vehicle all because someone did not do their job. More
Took my dad 3 thousand dollars senior and a vet on a ss income to fix his truck had it for a total of 6 weeks 3 times back and still runs the same way it came in. Talk to service Manger Tom said he call me income to fix his truck had it for a total of 6 weeks 3 times back and still runs the same way it came in. Talk to service Manger Tom said he call me back been 2 weeks and call to him nothing. Then call the General manager of the dealership Mike Mosser and no call this dealership is nothing but trouble no calls back just take money and run. If I own the dealership I would make sure my customer would get a call back. So 3 months of my dad ss money spent is wasted thanks to this dealership. Taken advantage of a senior nice job More
I been calling this place for over a month I did everything they asked me for still no response . And when I called the gentlemen that answer was very nice but still NO CALL back . I won’t be going everything they asked me for still no response . And when I called the gentlemen that answer was very nice but still NO CALL back . I won’t be going here . I’m very livid winter is approaching any day now . More
If I could give no stars I would the level disrespect my sister experienced after giving them three weeks of employment. One of the managers Tom Kaiser had the nerve to call my sister a nigg** because she c sister experienced after giving them three weeks of employment. One of the managers Tom Kaiser had the nerve to call my sister a nigg** because she caught him in a lie when he called himself checking her about her attendance. How when he was gone on a weeks vacation and for her coworker Megan to sit there and hear it all and not even stand up for her is ridiculous. As many complaints as people have given this doesn’t even surprise me. My family is highly disappointed and have already taken legal action against this racist establishment. I hope no one else ever experience what she had to. This has been a first for us. Everything was recorded by her when she started to feel uneasy about the meeting that Tom himself set up, so let’s see them lie their way out of this More
I was at the end of my lease I decided to buy my car I worked with Roland Mabin who treated me with a very professional manner, he was extremely helpful and explained the process in a way that was easy to worked with Roland Mabin who treated me with a very professional manner, he was extremely helpful and explained the process in a way that was easy to understand ( he deserves a raise in my opinion) . Overall I have to say they have been nothing but friendly as well as courteous and treat their customers like family. I have bought a few cars from them over the years and every time it was a pleasure which is why I keep going back! More
WORST!! I mean hands down the worst experience I’ve had at a dealership. Sales isn’t the issue with me nor my family. We pay cash for our cars so we’ve always been taken care of on the sale side! Service!! at a dealership. Sales isn’t the issue with me nor my family. We pay cash for our cars so we’ve always been taken care of on the sale side! Service!!!! Horrible!! Mary Latshaw and her manager Tom Kaiser have horrible customer service! Mind you my husband and mother in law came in the same day roughly 2 years ago and cashed out over $40,000. My husband makes an appointment to get truck looked at for 2 things. When he brings in truck on a Friday Mary says it won’t get looked at till next day (sat)—smh. We decide to leave vehicle because we wanted to see how the service dept is and if we were going to switch our other vehicles here. Top of his form has $572 under labor so he asks what is that amount. Mary lied! She didn’t say that’s roughly the fee of diagnosing your car and what your responsible to pay if you don’t get work done here. She tells my husband, that’s the most your labor can be!! Her words!! See they don’t want to tell people how much they charge for diagnosing! Just say you charge an absurd amount for diagnosing a vehicle. So after having our truck from fri-mon without communicating with us anything unless we called and asked I decided just to get light fix. I paid for the part and took the truck. Mary said part will be in Wednesday, Thursday at the latest. It’s Friday and still no part. This place is a joke! I’ve had better service from a backyard mechanic smh My thing is this is a dealership, not a free standing mechanic shop. These are customers of the dealership, why are you charging so much to diagnose, why are you all so comfortable to screw over your customers? The customer is always right until you get here. She called my husband a liar and being a business owner ourselves that’s a no no!! Mary needs customer service training and she needs to learn not to play with her tongue ring when talking to customers, so Trashy! I personally use SELLERS BUICK IN FARMINGTON—BEST DEALERSHIP HANDS DOWN!!! Diagnostic fee 99, and they communicate EVERYTHING! No lying, awesome work, great curtesy transport and the coffee shop is a nice addition. I will be taking my husband and my mother in law to sellers!!! Great job on loosing a customer that has for years paid cash for vehicles with you! More