
Champion Hargreaves Chevrolet
Royal Oak, MI
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I was very pleased with my overall experience at this dealership. The receptionist was always very pleasant on the phone when i called and never seemed irritated by my numerous calls. The bathroom and dealership. The receptionist was always very pleasant on the phone when i called and never seemed irritated by my numerous calls. The bathroom and lounge appeared clean and tidy. My sales person was extremely patient, kind and honest. He answered all my questions intelligently and if he did not know the answer he quickly would research the information and respond. He also was very thorough with the explanation of how to use all the various "bells and whistles" on my new equinox. Mike also promptly returned my phone calls. I would definitely recommend this dealership and Mike Lowe as a salesman. More
As a customer your always looking for a place where you can walk in and feel welcomed and at Matthews-Hargreaves it's just that. From the moment I entered I was offered coffee and any other refreshment I w can walk in and feel welcomed and at Matthews-Hargreaves it's just that. From the moment I entered I was offered coffee and any other refreshment I wished, I was treated in a kindly matter and my time was not wasted, my questions were answered promptly, the price was competitive, and the salespersons and managers were more than friendly, greeting me with smiles and handshakes. I will continually be back to this dealership for tune-ups and future vehicle purchases. To the negative reviews I've seen on this page, always remember that you are the customer and that you should communicate your issues with the dealership's employees, I guarantee that Matthews-Hargreaves will go out of their way to make any customer feel peace of mind and comfortable. Great experience, WAY more than your average dealership!! More
Heather Bessant and her co-workers really went out of their way to make sure I had a great experience. They worked hard at getting me in my new Chevy Equinox while staying within my payment range, and t their way to make sure I had a great experience. They worked hard at getting me in my new Chevy Equinox while staying within my payment range, and their finance department was terrific.I was treated with courtesy and respect every time I interacted with the employees at the dealership. More
I had a great experience ever with this particular salesperson. Very friendly, extremely helpful. When I returned for my first service, he was very helpful again even it wasn't his job to take care salesperson. Very friendly, extremely helpful. When I returned for my first service, he was very helpful again even it wasn't his job to take care of me. And of course, he remembered my name. Other department from the services to managers were nice and helpful to me as well. More
Upon entering the dealership I was approached by the salesman (Kenan Manalp), and given his 100% attention to my requests regarding GM products and sales. All ny questions were answered promptly and upo salesman (Kenan Manalp), and given his 100% attention to my requests regarding GM products and sales. All ny questions were answered promptly and upon sale, the process moved quickly. More
From the moment I walked into Matthews-Hargreaves until the day I picked up my new camaro, I was treated like royalty. Every person I came into contact with was friendly and knowledgeable. I will tell ev the day I picked up my new camaro, I was treated like royalty. Every person I came into contact with was friendly and knowledgeable. I will tell everyone I know about my great experience at this dealership and I will definitely be back! Kenan went out of his way to find exactly what I wanted, even after I changed my mind. I am so happy and excited to finally get good service and the car of my dreams. I actually had "FUN" at a dealership! Way to go! More
I have had a great experiences at this dealer. This is the second vehicle I bought from Matthews-Hargreaves Chevrolet. They are always friendly and willing to spend the time you need. I purchased a Cruz the second vehicle I bought from Matthews-Hargreaves Chevrolet. They are always friendly and willing to spend the time you need. I purchased a Cruze after driving a Malibu for years , but with their help I know this was the car for me...I love it!! More
I agree with the other reviewer. My experience was nothing short of awful. It has been almost a year with my used car, and I regret it every single day! I paid up front, in cash, and my car was give nothing short of awful. It has been almost a year with my used car, and I regret it every single day! I paid up front, in cash, and my car was given to me with no gas in the tank, dirt and dried food in the car, and a leaking front tire. This is just the tip of iceberg, so to speak. The other issues were with the professionalism and respect from the salesperson. I'm not just complaining to complain either. I wrote a letter to them, and the only response I got was one voicemail. Avoid them if you want quality and good service! More
I can not rating '0' because the '1' is the lowest score I can choose on this web page! I'll recommend you go to there if you want to get cheat, disappointment and waste time... do not believe the employee' I can choose on this web page! I'll recommend you go to there if you want to get cheat, disappointment and waste time... do not believe the employee's 99.9% promise, go away from this dealer to keep good feeling and save time!!! More