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Champion Hargreaves Chevrolet

Royal Oak, MI

2.7
224 Reviews

2000 E 12 Mile Road

Royal Oak, MI

48067

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Showing 224 reviews

June 14, 2023

Body shop service department worst customer service. Took my vehicle in for insurance body and paint work repairs and also wanted additional paint work done to the vehicle to give it a fresh look as I More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male Body Shop Service Writer
Jun 20, 2023 -

Champion Hargreaves Chevrolet responded

Our Body Shop Manager, Peter Palm, can be reached directly at: 248-336-1434 to discuss any concerns.

Jun 20, 2023 -

TB responded

No need, damage already done by your service writer lack of customer service and interest in working on my vehicle. Vehicle already being handled by a independent collision shop that is addressing the needs of my vehicle. No recommendations for you.

June 08, 2023

If I could give a negative star, I would. Had a terrible experience here many years ago and it took everything I had to go back. But I chose to, and thought MAYBE would be better since they h More

by dgilboe29
Recommend Dealer
No
Employees Worked With
Jacob
May 01, 2023

I had to get my Yukon fixed for service. It took forever and I understand that but I needed my vehicle to go on vacation. Well after a week the car was still not fixed. It is a 2021 and w More

by fcg1313
Purchase Time
Recommend Dealer
No
Employees Worked With
dont know
May 26, 2023 -

Champion Hargreaves Chevrolet responded

Brian, our Service Manager, has connected with you in regard to your review. We hope the GM Rewards voucher has turned your experience around. Let us know if you need anything else.

March 09, 2023

This dealership has an absolutely deplorable service department. I end up coming out with more issues than I had prior to bringing my truck in. Constantly want to keep my truck and do not offer a loaner More

by Mikemiller7476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony and new service manager.
Mar 10, 2023 -

Champion Hargreaves Chevrolet responded

Mike, please reach out to our service manager, Brian, to discuss concerns at your convenience. He can be reached directly at: 248-336-1420.

July 28, 2022

I just drove 45 min to buy a car that I was promised was on hold for me. I got their and they told me it was sold and tried to sell me a totally different vehicle. The show room looks like it is from the More

by safeharborremodeling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian sales person
June 10, 2022

I couldn’t recommend this dealership enough! My sales rep Jeff Glomboske and Sales manager Nick Nawrocki were absolutely incredible. We purchased my 2020 Traverse I had been leasing and leased a More

by Rachelafuhr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Nick
June 07, 2022

So the Salesman wants to do a soft hit to see if my Fiancee and I qualify for a used car. He assured us that it was a soft hit so we agreed to see what we would be looking at spending per month and if More

by ralstonbradford
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
December 20, 2021

Jared Diskin is the worst person to work with. He acted very immaturely and was extremely unprofessional and petty. I would rather pay sticker price than deal with this guy. More

by Chevy Man
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Diskin
Dec 27, 2021 -

Champion Hargreaves Chevrolet responded

Sorry to hear about your experience with Jared. I, personally, would be happy to assist in any way possible. - Mike Mosser, General Manager

November 19, 2021

What a bunch of lying money hungry idiots.Took my money What a bunch of lying money hungry idiots. Took my money but held paper work for over a week so I could not drive my new car that was paid in full. More

by Mnkcomo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GM- Robert Milner, finance, Kerry Wolf, New car manager and Jenna on the sales team
Nov 22, 2021 -

Champion Hargreaves Chevrolet responded

Sorry to hear about your issue and appreciate your feedback. We do have business delays in some cases when we are completing an outstate transaction. If you would like to discuss I would appreciate your feedback on expiating this type of sale faster. Thanks, Mike Mosser Direct line 248-658-1298

October 12, 2021

Took my vehicle in for an oil change. Two months later, got an alert stating the washer fluid was low. I called the dealer and requested that a free oil change be done because if they did not bother to ch More

by Trailblazer2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie, Tom