Champion Hargreaves Chevrolet

Well worth the hour plus drive to Royal Oak. Everyone was friendly and worked with my schedule and availability. I love my Equinox and I feel confident that a great group of people helped me get a wonderful friendly and worked with my schedule and availability. I love my Equinox and I feel confident that a great group of people helped me get a wonderful deal. More

Everyone at Matthews Hargreaves was very kind and knowledgeable. Lisa was extremely helpful and more than willing to go the extra mile to make sure I was taken care of and that all my questions were knowledgeable. Lisa was extremely helpful and more than willing to go the extra mile to make sure I was taken care of and that all my questions were answered. She did a great job explaining all options available to me and made my purchase a great experience. I would definitely buy from her again. Hargreaves should be thankful to have an employee as great as her. Thank you Hargreaves and thank you Lisa. More

Service is what keeps a customer coming again & again...the service received was given but not with genuine sincerity...with unkind motives...lacked integrity . Thanks again...the service received was given but not with genuine sincerity...with unkind motives...lacked integrity . Thanks More

There are good dealers and then there are bad dealers. Matthews Hargreaves is either so incompetent or extremely dishonest or both. Either way the customer will suffer. It's bad enough when they don't k Matthews Hargreaves is either so incompetent or extremely dishonest or both. Either way the customer will suffer. It's bad enough when they don't know what they are talking about - but even worse when they try to take the customer for money under warranty issues. The Equinox eco-tech engine has two known high warranty issues - high oil consumption and balance chain stretch and breakage. Matthews Hargreaves wants to convince you that it's your fault that the oil is disappearing from your engine and it's your fault that the balance chain is making all this noise. They try smokescreens like; you don't have enough oil change receipts and you didn't add enough oil. You can change the oil all you want and add all the oil you want it doesn't change the fact the engine is consuming oil or the fact that the balance chain has stretched and now sounds like a diesel. My son's car sat at Matthews Hargreaves for over a week while they argued with him about whose fault it was. They wanted $1200 upfront to look at the engine and $4000 to replace the engine. I called district and then corporate and got no help from them. Finally I told my son to get his car out of there. I had it towed to another dealer and less than 24 hrs later my son was back on the road with the balance chain replaced under warranty at no cost. I'm currently tracking oil consumption because if it's more than a quart in 1000 miles I will have my son bring it back to the dealer for more warranty investigation. But it won't be to Matthews Hargreaves. Take your Equinox to Matthew Hargreaves at your own risk because they have taken the customer and have taken GM. More

I was very pleased with my overall experience at this dealership. The receptionist was always very pleasant on the phone when i called and never seemed irritated by my numerous calls. The bathroom and dealership. The receptionist was always very pleasant on the phone when i called and never seemed irritated by my numerous calls. The bathroom and lounge appeared clean and tidy. My sales person was extremely patient, kind and honest. He answered all my questions intelligently and if he did not know the answer he quickly would research the information and respond. He also was very thorough with the explanation of how to use all the various "bells and whistles" on my new equinox. Mike also promptly returned my phone calls. I would definitely recommend this dealership and Mike Lowe as a salesman. More

As a customer your always looking for a place where you can walk in and feel welcomed and at Matthews-Hargreaves it's just that. From the moment I entered I was offered coffee and any other refreshment I w can walk in and feel welcomed and at Matthews-Hargreaves it's just that. From the moment I entered I was offered coffee and any other refreshment I wished, I was treated in a kindly matter and my time was not wasted, my questions were answered promptly, the price was competitive, and the salespersons and managers were more than friendly, greeting me with smiles and handshakes. I will continually be back to this dealership for tune-ups and future vehicle purchases. To the negative reviews I've seen on this page, always remember that you are the customer and that you should communicate your issues with the dealership's employees, I guarantee that Matthews-Hargreaves will go out of their way to make any customer feel peace of mind and comfortable. Great experience, WAY more than your average dealership!! More

Heather Bessant and her co-workers really went out of their way to make sure I had a great experience. They worked hard at getting me in my new Chevy Equinox while staying within my payment range, and t their way to make sure I had a great experience. They worked hard at getting me in my new Chevy Equinox while staying within my payment range, and their finance department was terrific.I was treated with courtesy and respect every time I interacted with the employees at the dealership. More

I had a great experience ever with this particular salesperson. Very friendly, extremely helpful. When I returned for my first service, he was very helpful again even it wasn't his job to take care salesperson. Very friendly, extremely helpful. When I returned for my first service, he was very helpful again even it wasn't his job to take care of me. And of course, he remembered my name. Other department from the services to managers were nice and helpful to me as well. More

Upon entering the dealership I was approached by the salesman (Kenan Manalp), and given his 100% attention to my requests regarding GM products and sales. All ny questions were answered promptly and upo salesman (Kenan Manalp), and given his 100% attention to my requests regarding GM products and sales. All ny questions were answered promptly and upon sale, the process moved quickly. More

From the moment I walked into Matthews-Hargreaves until the day I picked up my new camaro, I was treated like royalty. Every person I came into contact with was friendly and knowledgeable. I will tell ev the day I picked up my new camaro, I was treated like royalty. Every person I came into contact with was friendly and knowledgeable. I will tell everyone I know about my great experience at this dealership and I will definitely be back! Kenan went out of his way to find exactly what I wanted, even after I changed my mind. I am so happy and excited to finally get good service and the car of my dreams. I actually had "FUN" at a dealership! Way to go! More