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Champion Hargreaves Chevrolet

Royal Oak, MI

2.6
223 Reviews

2000 E 12 Mile Road

Royal Oak, MI

48067

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Showing 223 reviews

February 28, 2017

Never got a title Bought the car 2 months ago they said the plate was transferred, title will be at my house 2 to 3 weeks, so I drive the car for 2 months. Never receiv More

by Scratch my car everywhere guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention We regret to hear the problems you have been having with our service department. We would like to make this right as soon as possible. Please reach out to our General Manager, Walter Tutak, at wtutak@mhchevy.com so that we can resolve this.

February 16, 2017

recall for defective fuel pump Appointment easy to make-Everything right on time -was offered a ride -didn't need it but nice to know transportation available - job completed in tim More

by mitzy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Williamson
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with our service department. Please let us know if we can do anything else for you!

February 16, 2017

Buying a new car My experience was excellent. I never felt rushed or pressured. I was given many options and was treated respectfully. I left with a car that fit me! More

by New Car!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nicholas, Jim
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Brian and Jim. Please let us know if we can do anything else for you!

February 14, 2017

Excellent Everyone was friendly, very expedient, and went above and beyond the call of duty. Used the shuttle service which made sure I got to work on time. More

by Blade16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember the names
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with our service department. Please let us know if we can do anything else for you!

February 11, 2017

Matthews-Hargreaves friendly and great service I was renewing my Chevy 2015 Malibu Lease and was looking at the 2017 Equinox. I wanted the AWD since my daughter would be driving the vehicle during More

by Jerry Lisjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Schostak Sales Associate
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Phil. Please let us know if we can do anything else for you!

February 08, 2017

Bought a car and they scratched it several times Bought a car with 30,000 miles in perfect condition, took it back for tire rotation and they scratched both front rims refused to replace them More

by Scratch my car everywhere guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
Feb 15, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention. We regret to hear that you did not have a good experience with us. We would like to resolve this issue as soon as possible, so please contact our General Manager, Walter Tutak, at wtutak@mhchevy.com.

Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention. We regret to hear the problems you have been having with our service department. We do our best to provide the best customer service possible. and we are sorry that you did not experience that. At your earliest convenience, please contact our General Manager, Walter Tutak, at wtutak@championautoinc.com so that we can fix this problem as soon as possible.

February 07, 2017

great purchase experience. I enjoyed my shopping experience at Matthews-Hargreaves. The salesman, Phil S. worked very hard to put me in the car I wanted within the budget I set More

by dacarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Schostak
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Phil. Please let us know if we can do anything else for you!

February 06, 2017

Awesome service from start to finish! Leased my new 2017 Chevy Equinox from Bryan. Awesome service from the minute we walked through the door till we took the car home that evening. Thank More

by Kfiona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Nicholas
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Bryan. Please let us know if we can do anything else for you!

February 03, 2017

Met my expectations Customer service was very accommodating, didn't have to wait too long. Kathy MacFarland was excellent to work with. Making sure we were happy and sati More

by patti2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy, James, Brian
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Kathy. Please let us know if we can do anything else for you!

February 01, 2017

Fantastic Service The Matthews-Hargreaves service team never fails to exceed our expectations! They are cordial, professional, reasonably priced and punctual. We are de More

by Kimberly Stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Scott. Please let us know if we can do anything else for you!

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