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Champion Hargreaves Chevrolet
Royal Oak, MI
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I enjoyed my car buying process. John Howze made it seem effortlessly. From finding the car I didn't know that I needed to getting the financing, to driving off. Djon answered all of John Howze made it seem effortlessly. From finding the car I didn't know that I needed to getting the financing, to driving off. Djon answered all of my questions about the financing. Both Used car managers were also nice. More
I had a great experience with Jeremy, I came in from TN and got a great deal on a 21’ duramax and love it. He made the process quick and easy, and I am going to continue to give this dealership my business and got a great deal on a 21’ duramax and love it. He made the process quick and easy, and I am going to continue to give this dealership my business! More
I’m done with this place. Paid $728 to have a module replaced and they had to remove the console to change the module. They didn’t bother to reassemble the console correctly. Paid $728 to have a module replaced and they had to remove the console to change the module. They didn’t bother to reassemble the console correctly. Both side panels do not fit, the top is flexed up and the chrome trim is lifter at the front. From sales people that ignore me to crappy repairs I won’t be back. DO NOT USE THIS DEALERSHIP FOR ANY THING!!! More
went to have my car serviced for a check engine light being on they had my car a bout a week before they found out my issue i was told it was my turbo charger seal was leaking into the air cooler system being on they had my car a bout a week before they found out my issue i was told it was my turbo charger seal was leaking into the air cooler system they quoted me over $3000 to fix. waited about another week for parts to come and for them to fix my issue. they finally called me to let me know my car was ready i went paid and picked up my car drove home and noticed my horn did not work i then drive back up there and my engine came back on which it should have not. the dealership looked at my car again and told me i needed to drive 1000 miles i still had nasty oil in my hoses that need to be cleared out by driving i did that drove over the 1000 miles and the light is still on i went and a a oil flush and had new oil put in still same issue i took my car back again for the 5th to 6th time last week and now they are telling me that cant figue it out and its not a common issue. More
Easy to schedule oil change. Service Rep Jerry Maniaci was efficient, professional, knowledgeable. He kept me informed of progress and explained everything. Car was ready in t Service Rep Jerry Maniaci was efficient, professional, knowledgeable. He kept me informed of progress and explained everything. Car was ready in the time promised. The new waiting room rocks!! All is well! More
There was no transparency. Jon Steele did a poor job of contacting my warranty company for APPROVED repairs. Then tried to tax me $350 for a diagnostic completed by Artificial Jon Steele did a poor job of contacting my warranty company for APPROVED repairs. Then tried to tax me $350 for a diagnostic completed by Artificial Intelligence. Highway robbery and they DO NOT consider the customer AT ALL. More