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Champion Hargreaves Chevrolet

Royal Oak, MI

2.4
222 Reviews

2000 E 12 Mile Road

Royal Oak, MI

48067

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Showing 222 reviews

January 22, 2025

Everyone was so professional and did an awesome job explaining everything for my first new purchase. Thank you guys!! More

by Steve Rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
January 22, 2025

Everyone was super transparent in the whole process. So happy they helped me with my first new car! More

by jackie moon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
January 22, 2025

I had a great experience with Jeremy, I came in from TN and got a great deal on a 21’ duramax and love it. He made the process quick and easy, and I am going to continue to give this dealership my business More

by austinj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lafleur
January 22, 2025

Bought my 2022 Accord here, great experience overall! I wasn't pressured into anything and felt that I got a great deal. More

by jeremyryanlafleur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Jackson, Joseph Claiborne
January 22, 2025

I purchased a used Dodge Journey and the whole experience was awesome! I highly recommend this dealership! More

by Lhavey22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy LaFleur
December 13, 2024

I’m done with this place. Paid $728 to have a module replaced and they had to remove the console to change the module. They didn’t bother to reassemble the console correctly. More

by Arnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald
September 27, 2024

went to have my car serviced for a check engine light being on they had my car a bout a week before they found out my issue i was told it was my turbo charger seal was leaking into the air cooler system More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
supervisor of the service department and the service techs
Oct 24, 2024 -

Champion Hargreaves Chevrolet responded

Thank you for taking the time to address and work through your concerns with our Service Manager. Please do not hesitate to contact Larry directly at: 248-556-9354 if there is anything more we can do to assist you. Thanks again.

August 14, 2024

Easy to schedule oil change. Service Rep Jerry Maniaci was efficient, professional, knowledgeable. He kept me informed of progress and explained everything. Car was ready in t More

by charpike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Maniaci
Aug 14, 2024 -

Champion Hargreaves Chevrolet responded

Thank you for the positive feedback for our dealership! It's fantastic to know Jerry really stepped up to provide exceptional customer service. Thank you for taking the time to review your experience!

August 13, 2024

There was no transparency. Jon Steele did a poor job of contacting my warranty company for APPROVED repairs. Then tried to tax me $350 for a diagnostic completed by Artificial More

by BlackPantherlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Steele
Aug 20, 2024 -

Champion Hargreaves Chevrolet responded

Hello Ms. Alexander. Unfortunately your warranty company did not cover the repair you were looking to have performed. We showed you existing leaks due to corrosion and recommended repair. You had also authorized a partial teardown of your engine to diagnose other concerns. Our Service and General Manager reduced your diagnostic bill, offered to credit it towards future repairs and offered you a complimentary loaner if you opted to replace your leaking oil pan. Please let me know if we can be of any future assistance or if there is something we missed during our interaction. Ali Ahmed General Manager Champion Hargreaves Chevrolet

August 06, 2024

Shady af. They put on a “theft prevention” $299 and say you don’t have an option to decline but then when you get your paperwork and contract it shows being o More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali
Aug 13, 2024 -

Champion Hargreaves Chevrolet responded

Hello Roger, thank you for taking the time to provide feedback. It is Champion policy that our vehicles feature Theft Protection and it is included on all vehicles we sell, new or pre-owned. Please reach out to our General Manager, Ali Ahmed, at: 248-658-1298 to discuss any concerns at your convenience. Thanks again.

Aug 13, 2024 -

Champion Hargreaves Chevrolet responded

Hello Roger, thank you for taking the time to provide feedback. It is Champion policy that our vehicles feature Theft Protection and it is included on all vehicles we sell, new or pre-owned. Please reach out to our General Manager, Ali Ahmed, at: 248-658-1298 to discuss any concerns at your convenience. Thanks again.

Aug 13, 2024 -

Roger responded

The contract says it is optional and the user can secure financing or purchase the vehicle without it. The issue is no different than if you installed a bunch of dealer installed accessories and gave the consumer no choice because that’s your “policy”

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