
Champion Ford Lincoln
Rockingham, NC
Filter Reviews by Keyword
By Type
Showing 90 reviews
Outstanding Service I had purchased a car from a local dealership. The car was experiencing loss of power and stalling. I took the car to Champion Ford Service Department I had purchased a car from a local dealership. The car was experiencing loss of power and stalling. I took the car to Champion Ford Service Department. The lady there was so helpful and polite. She had the sweetest spirit and made sure that I was comfortable. Best customer service! More
I liked the fact that you drove your car inside and someone came out and assisted you. Also Sherry went over the findings & things to keep my eye on. someone came out and assisted you. Also Sherry went over the findings & things to keep my eye on. More
Great service , honest and really care about every detail in my car , work with me to get all the issues are taken care of, definitely I will be back often thanks in my car , work with me to get all the issues are taken care of, definitely I will be back often thanks More
Quick and Friendly very effiecient, moved through the process very quickly. Came in to look at particular truck and it was pulled out for us to look at on arrival very effiecient, moved through the process very quickly. Came in to look at particular truck and it was pulled out for us to look at on arrival More
Great sales team Sales team worked hard to find the right vehicle. Even reached out to other dealers. Easy to work with and friendly. Overall great experience. Wil Sales team worked hard to find the right vehicle. Even reached out to other dealers. Easy to work with and friendly. Overall great experience. Will refer others to this dealer. More
Towed to Protect Warranty I started having problems with my electrical system enroute home from West Virginia to Myrtle Beach. My home dealership wouldn't honor my warranty if I started having problems with my electrical system enroute home from West Virginia to Myrtle Beach. My home dealership wouldn't honor my warranty if I went over 50,000 miles, which was quickly approaching. Champion Ford - Lincoln arrange a towing service to their dealership. I was naturally upset, tired, and very worried. It was extremely hot that day, they allowed me to stay inside the waiting room with my two dogs until my husband could pick me up from Myrtle Beach - 2 hours away. It did take a few days to fit my car into their schedule. And turned out to only need a new battery. When I returned, the car was ready, and all of the different electrical components were working again. The staff was extremely pleasant and helpful from the beginning to the end. I had completely lost faith in my Beach Ford dealership in Myrtle Beach. They gave me the run-around, wouldn't answer our call when we ask to speak to the manager. And wouldn't do anything to help or even offer an alternative. As much as I love my MKC, and was going to trade it in for a new one, I vowed to never get another Lincoln. Champion Ford has restored my faith in Lincoln's customer service. If I do trade in my car to get a new Lincoln, it will solely be due to them. Their general manager, Charles Morgan, parts manager Sherry Winston, and the rest of their staff, we're helpful and understanding. More
Quick and Efficient Work Champion Ford took care of the recalls on my car quickly and efficiently. Friendly employees were eager to make sure my experience was the best possib Champion Ford took care of the recalls on my car quickly and efficiently. Friendly employees were eager to make sure my experience was the best possible. I would definitely recommend them in the future for service on Fords. More
Great to work with Excellent Service Department, Car troubles going home from vacation. They got us in and back on the road in no time. Keep up the great work! Thank yo Excellent Service Department, Car troubles going home from vacation. They got us in and back on the road in no time. Keep up the great work! Thank you for all the help, William Reavis Salisbury NC More
Excellent service department. The service department at Champion Ford, is by far the most accommodating and thoughtful service department that I have ever experienced. Mr. Jordan h The service department at Champion Ford, is by far the most accommodating and thoughtful service department that I have ever experienced. Mr. Jordan has a genuine concern for the customer and their needs. More
On a Friday afternoon On Friday’s people are ready to go home after a week of work and dealing with the public. But at Chanpion Ford I was not made to feel this way! Everyo On Friday’s people are ready to go home after a week of work and dealing with the public. But at Chanpion Ford I was not made to feel this way! Everyone I encountered was friendly and helpful. They went above and beyond to service my vehicle and make sure I got home safe! More