Champion Chrysler Jeep Dodge Ram of Lansing - Service Center

I'll be back ! I went to this dealership to have recalls serviced and oil changed in addition to detailing my 2014 Jeep. My car was cleaned and waxed however seats I went to this dealership to have recalls serviced and oil changed in addition to detailing my 2014 Jeep. My car was cleaned and waxed however seats had a few spots which I had to point out. I asked to have brakes looked at and advised everything was ok but still am experiencing some vibration in the front brakes. Overall my car looked amazing, the service, friendliness and the attitude to meet my expectations is what will bring me back ! More

Exceptional Service Anita was extraordinarily helpful! She helped me so many times in working with the insurance company to make sure everything stayed on track. I just Anita was extraordinarily helpful! She helped me so many times in working with the insurance company to make sure everything stayed on track. I just can't thank her enough for everything that she did. Also, the repair work was flawless. You can't even tell that someone hit my car. Well done!! More

Philip is exceptionally efficient. I had a minor bulb change job and Philip got me in on very short notice. I was in/out quickly and on my way to an out of town destination during in c I had a minor bulb change job and Philip got me in on very short notice. I was in/out quickly and on my way to an out of town destination during in climate weather. He is consistently very thorough and professional. More

Courteous and professional service Informative about my first service and what to expect going forward. The various levels of maintenance and when to purchase next oil change coupons. O Informative about my first service and what to expect going forward. The various levels of maintenance and when to purchase next oil change coupons. Overall great 1st experience as a new Chrysler customer. Keep up the great work!! More

Fabulous body shop customer service I just had an excellent experience with the Champion Body Shop. I came in bummed about damage done to my car and not knowing what to expect in terms o I just had an excellent experience with the Champion Body Shop. I came in bummed about damage done to my car and not knowing what to expect in terms of cost, time, hassle. But then Anita Goins came to the rescue. She was professional, efficient, highly-qualified, empathetic, and kind - terrific from start to finish and made getting my car fixed as painless as possible. The actual body work looks great. My thanks to everyone involved. More

They went out of their way to fix my RAM 1500 Truck issues! I call the body shop of a problem I was having with my truck after I had some work done to it and they told me to bring it right in and they would fix I call the body shop of a problem I was having with my truck after I had some work done to it and they told me to bring it right in and they would fix it! And they did just that in no time flat! More

Customer service I was in for a recall, have always had great service, Tina is my go to girl, she's helpful and on top of her job, any questions I might have she gets I was in for a recall, have always had great service, Tina is my go to girl, she's helpful and on top of her job, any questions I might have she gets back to me in a reasonable amount of time. More

Factory Recall Staff was friendly and completed the work faster then expected and told. Waiting room was comfortable. I was able to work online while waiting using t Staff was friendly and completed the work faster then expected and told. Waiting room was comfortable. I was able to work online while waiting using their wifi. More

Awesome! Amazing Jeep, great salesmen. The process was quick and helpful. The salesmen really know what they're talking about. I'm in love with my vehicle. Amazing Jeep, great salesmen. The process was quick and helpful. The salesmen really know what they're talking about. I'm in love with my vehicle. More

Recall Part Replacement Needed an ignition switch replacement in my Jeep Grand Cherokee as it was recalled. I contacted Champion at 9am in the morning, scheduled appt. for 3p Needed an ignition switch replacement in my Jeep Grand Cherokee as it was recalled. I contacted Champion at 9am in the morning, scheduled appt. for 3pm the same day, and I was all set at 3;20pm for a part replacement that typically takes 1 hour. Great service and great folks. Erik More