Champion Chrysler Jeep Dodge Ram of Lansing - Service Center

Excellent Service Although there was a bit of a wait until we were received (Saturday short staff) the reception was very professional and friendly. The service rep ma Although there was a bit of a wait until we were received (Saturday short staff) the reception was very professional and friendly. The service rep made sure we were taken care of in a timely manner. I did inquire about my brakes and a free inspection was performed since I was also getting wheel rotation and balancing. I was informed there was nothing wrong with my brakes through a text I had sent after leaving the dealership. However when I am still noticing a vibration when I apply my brakes especially when I am coming off the highway. It definitely is not normal . I love the service at Champions and will definitely make this my dealership with a high recommendation to others. More

Great Service Phil Wright did an excellent job as our service advisor multiple times. Very happy with his attention to detail and making sure we are completely tak Phil Wright did an excellent job as our service advisor multiple times. Very happy with his attention to detail and making sure we are completely taken care of. Takes great care of our 2 vehicles. Great team work from everyone we have dealt with. Also, special service deals including oil changes, tires and detailing which we have taken advantage of. More

Upgraded to heated seats in jeep Good service. Was given a loaner car while seats were being upgraded. Pleasant experience. No complaints. Very impressed with upgraded heated seats an Good service. Was given a loaner car while seats were being upgraded. Pleasant experience. No complaints. Very impressed with upgraded heated seats and quality of work that was performed. Did not have to wait around to drop off car or to pick it up. In and out. More

exceptional My service advisor,phil, did an excellent job explaining the service they were doing today and of a recall that I was totally unaware of, that they wo My service advisor,phil, did an excellent job explaining the service they were doing today and of a recall that I was totally unaware of, that they would do as soon as the parts came in. More

Tina keeps my dart happy My service advisor, Tina, kept me informed, gave me the best prices and keeps my dart humming! She is an exceptional service advisor! I am so glad s My service advisor, Tina, kept me informed, gave me the best prices and keeps my dart humming! She is an exceptional service advisor! I am so glad she's back and hope she stays for quite some time! More

Exceptional service! The service advisor was very helpful and attentive to my needs. We will definitely be back! They are always so nice! They know what we need and are qu The service advisor was very helpful and attentive to my needs. We will definitely be back! They are always so nice! They know what we need and are quick to suggest only items we may need. More

Thanks again for the great service We had to bring our Jeep Cherokee because we had a flat tire and as usual, Phil took care of the situation. Great work once again, Phil. We had to bring our Jeep Cherokee because we had a flat tire and as usual, Phil took care of the situation. Great work once again, Phil. More

Great Sevice The service department was great. I was treated well and the service was preformed quickly. Waiting area was clean and I was able to get work done w The service department was great. I was treated well and the service was preformed quickly. Waiting area was clean and I was able to get work done while I waited. More

Jeep serviced Good people to work with bought my lease entire experience was good . everything was made easy for me. Will bring my jeep back for service. Good people to work with bought my lease entire experience was good . everything was made easy for me. Will bring my jeep back for service. More

Great experience. I am new to this dealer for my first time, I was really happy. I have already recommend the detailing service to my friend. I will return. I am new to this dealer for my first time, I was really happy. I have already recommend the detailing service to my friend. I will return. More