Champion Chrysler Jeep Dodge Ram of Lansing - Service Center

Urgent Service Requirement I recently experienced a failure of the oil cooler, and it required urgent attention. CC's service representative, Phillip, somehow manage to fit me i I recently experienced a failure of the oil cooler, and it required urgent attention. CC's service representative, Phillip, somehow manage to fit me into that day's schedule. The diagnosis was completed that afternoon and though a part had to be delivered from Chicago, the repair was completed the next day. Phillip kept me informed of the situation with frequent updates. I was completely satisfied with the level of service from this dealership and in particular the service rep I worked with. More

Everything was great Phil spent the extra time to make some phone calls and help me with my cracked windshield. Him along with his team always go the extra mile to help me Phil spent the extra time to make some phone calls and help me with my cracked windshield. Him along with his team always go the extra mile to help me out. Thank you!!! More

Service Department Needs Help Even with a scheduled appointment, something as simple as an oil change takes almost 2 hours. Grand Ledge Ford can do it in half an hour, with a more Even with a scheduled appointment, something as simple as an oil change takes almost 2 hours. Grand Ledge Ford can do it in half an hour, with a more friendly and accommodating staff. More

Great Service I am an Insurance Agent/Owner and I communicate with people everyday so I\'ve seen and heard all! I had the pleasure to work with Phillip Wright in th I am an Insurance Agent/Owner and I communicate with people everyday so I\'ve seen and heard all! I had the pleasure to work with Phillip Wright in the Service Department. Phillip, Thank You for taking care of me and calling me every single day while my car was in the shop. My Charger was there for two weeks getting major repairs. He always put me at ease and was very detail oriented when it came to the status of the repairs. I will always recommend my clients, family and friends to your shop. Eric E. View on Yelp More

Great service. Dropped my cat off for a water pump bearing noise. Did not have a appointment and was told they were scheduling for that next week. Brian had my car Dropped my cat off for a water pump bearing noise. Did not have a appointment and was told they were scheduling for that next week. Brian had my car done in 2 days. Talk about one shocked and happy customer. More

great service The service attendant Tina is the best.. she checks up on me often while I am waiting for my vehicle...It's the little things The service attendant Tina is the best.. she checks up on me often while I am waiting for my vehicle...It's the little things More

great P wright listened closely to me and suggested his thoughts on the proper service of my vehicle. He followed up on the work being performed. P wright listened closely to me and suggested his thoughts on the proper service of my vehicle. He followed up on the work being performed. More

Oil change He answer all the questions I had in a polite form, was friendly and help me with out. The wait wasn’t so pleasant but it was worth it. He answer all the questions I had in a polite form, was friendly and help me with out. The wait wasn’t so pleasant but it was worth it. More

Service I dropped my car off before work to get an oil change and got dropped off at work and was picked back up when it was done I dropped my car off before work to get an oil change and got dropped off at work and was picked back up when it was done More

Thorough and professional. Phillip is very helpful and professional. Prices are reasonable. Patrick is always so customer service oriented. Staff has always gone above and beyon Phillip is very helpful and professional. Prices are reasonable. Patrick is always so customer service oriented. Staff has always gone above and beyond. Thank you. More