Back

Champion Chrysler Dodge Jeep Ram of Brighton

Brighton, MI

3.7
480 Reviews

9827 E. Grand River Ave

Brighton, MI

48116

Directions

By Type

Showing 480 reviews

January 25, 2018

Recent Purchase I recently purchased a 2018 Cherokee from the Brighton dealership and the experience was great, this was my first new car purchase since 1967 and I co More

by Tom Barrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenin King, Alexis Parks
January 23, 2018

Used car I bought a used car in July 2017, January 2018 engine FAILURE, gm was not helpful and they are taking no accountability although they would of found t More

by Motherof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick
Feb 15, 2018 -

Champion Chrysler Dodge Jeep Ram of Brighton responded

Brighton Chrysler continually strives to find the right vehicle for each customer based on needs, budget, use, etc. While it is difficult to determine a pre-owned vehicles maintainence history, Brighton Chrysler does offer extended coverage for the vehicle at time of sale. That was the case here and the decision to purchase the extended warranty is ultimately the customers.

January 23, 2018

Ripped off again So the headlight does not work, we take it in, they put a new bulb in and leave off the protective access cover, which causes the light not to work an More

by cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Gring
Feb 15, 2018 -

Champion Chrysler Dodge Jeep Ram of Brighton responded

Brighton Chrysler strives for complete customer satisfaction. After the initial visit, it was indeed discovered that a wiring issue caused the outage of the bulb. Our service department did correct the wiring harness issue and cleaned the moisture from the lamp. Brighton Chrysler service did attempt to have customer return to address the appearance issue, and hopefully, customer will return to address the issue.

January 23, 2018

Great Car Buying Experience! Jeff and the dealership team's effort and creative thinking resurrected my deal in spite of obstacles that were an initial roadblock, not of their doi More

by Harry M Burt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Parks, Jeff Johnston
January 14, 2018

Lease of 2018 Pacifica Limited David Wade is the reason for my top review. He was thorough, pleasant, knowledgable, and answered all of my questions. Plus he showed me and had me More

by GatorGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wade
January 04, 2018

Salesman, Kevin King provided a great Jeep lease process We leased a 2018 Compass at your dealership. Kevin King streamlined the process by phone, just before Christmas so that we could pick up the new SUV More

by jeep2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin King
January 04, 2018

New car experience The salesperson Kevin King knew the product line and was courteous and efficient. He provided many options for me to choose from and I ended up with More

by jimbo724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin King
January 03, 2018

Quick and Simple It was already late when we got in but Kevin King (Dealer) was nice enough to entertain us. With him the process seem easy and simple. I hope we keep More

by Anurag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin King
Jan 03, 2018 -

Champion Chrysler Dodge Jeep Ram of Brighton responded

We're glad Kevin was able to make a lasting impression. He, and the rest of our staff here at Brighton Chrysler, look forward to our next opportunity to assist you with your vehicle needs. Thank you so much! Happy New Year!

January 02, 2018

First time buyer at dealership We normally visit our usual dealership (close to home) but was encouraged by friends to visit Jeep Chrylser in Brighton. I'm sure glad we did!! From More

by murrayj5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin King, Jeff Lopez
Jan 03, 2018 -

Champion Chrysler Dodge Jeep Ram of Brighton responded

On behalf of Kevin, Jeff, and our entire staff here at Brighton Chrysler, thank you so much for your business! See you in a few thousand miles!

January 02, 2018

New Pacifica The Brighton Chrysler team continues to go above and beyond for their customers. From start to finish, their handling of the car selling process is s More

by nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Parks, David Wade
Jan 03, 2018 -

Champion Chrysler Dodge Jeep Ram of Brighton responded

We greatly appreciate the positive feedback, Nick! If there's anything you need for sales, service, repair, or parts, please don't hesitate to reach out and we'll get it handled! Thanks so much!

...
38
...