Champion Chrysler Dodge Jeep - Service Center

Polite & Professional staff. Greeted me upon my arrival. Service was quick. Researched an issue for me and responded with very good news. Greeted me upon my arrival. Service was quick. Researched an issue for me and responded with very good news. More

Joseph was such a great guy to work with. At no point during this process was I unaware of what was happening or left in the dark. The facility was welcoming and bathrooms clean as well. Ever At no point during this process was I unaware of what was happening or left in the dark. The facility was welcoming and bathrooms clean as well. Everyone was kind and we will be back when the need arises! More

Don’t like having the dept lie to me about the part coming in and when to bring. They Tyrone told my husband he never talked to me about dropping off and also 3 times asking me if aware will involve tr coming in and when to bring. They Tyrone told my husband he never talked to me about dropping off and also 3 times asking me if aware will involve transmission. So this dealership would rather me drive around with a possible faulty clutch pressure plate that can cause a fire than to work on it. More

Work done was great. However, it took over 2 weeks to get approval for warranty, order parts and complete the work. However, it took over 2 weeks to get approval for warranty, order parts and complete the work. More

Tyrone was very helpful and got me in and out quick for my oil change my oil change More

Very satisfied with the timeliness of my service, professionalism of the staff, exceptional customer service, and a very nice looking dealership, inside and outside. professionalism of the staff, exceptional customer service, and a very nice looking dealership, inside and outside. More

I called when did this service to say I had a recall plus for oils and tire rotation. When I got there stated didn’t have the part for recall. That was annoying since I said was main reason to bring in. He for oils and tire rotation. When I got there stated didn’t have the part for recall. That was annoying since I said was main reason to bring in. He ordered the part and said will call when came in. 5 weeks go by and no call , I call and said have two there . He asked when can bring I said could bring in Friday and he was like why not bring Monday so can have for weekend. I brought up that Monday was Labor Day and he said they were open and that I can bring at 7:30 when open. I got there at 8:20 and no one there and closed. I not only wasted my morning but the morning of the person I got to follow me to bring me home. I love this dealership for sales but this has turned me off and now have to find somewhere to bring my car for this recall. More

Nice facility service advisor very helpful great waiting area will return again for future service appts area will return again for future service appts More

The customer service was top notch but the mechanic apparently wants to pay for an engine. For the second time after an oil change not only is the oil cap not tightened and oil is leaking everywhere bu apparently wants to pay for an engine. For the second time after an oil change not only is the oil cap not tightened and oil is leaking everywhere but the oil is over filled. I was also the only one there for an oil change but the three people or so who pulled up behind me went ahead of me. So I spent 2 hours waiting when I was originally told it was not going to be long. I thought it was done because it was in the parking lot at just over an hour just to learn it was passed over by other customers that came in after me. More

After being told our 2023 4xe battery pack must be replaced for 2nd time, 20,000 miles, we traded for a $15K+ loss. Then our Jeep was sold 2 weeks later with same battery. Very dishonest people. replaced for 2nd time, 20,000 miles, we traded for a $15K+ loss. Then our Jeep was sold 2 weeks later with same battery. Very dishonest people. More